Business Analyst

Commence

Baltimore (MD)

On-site

USD 110,000 - 120,000

Full time

14 days+

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Job summary

Commence is seeking a experienced Business Analyst to design, develop, and implement a CMS case management system for CMS and federal health programs. You will serve as the primary liaison between business stakeholders, technical teams, and leadership to ensure requirements are captured, validated, and implemented in line with CMS standards.

The role requires strong healthcare systems experience, knowledge of case management workflows, data interoperability, and the ability to work in an Agile

Qualifications

Bachelor's degree in business, healthcare, IT, or related field.
5+ years of Business Analyst experience (federal or healthcare preferred).
Experience supporting CMS or similar federal health programs.

Responsibilities

Lead requirements gathering sessions with CMS stakeholders and end users.
Translate business needs into functional and non-functional requirements.
Develop and maintain user stories and use cases.
Document process flows, ensuring traceability from requirements through testing and deployment.
Maintain documentation required for audits and reviews.
Analyze and document end-to-end case management workflows.
Define data requirements and mapping logic across systems.
Collaborate with data engineers on data models and reporting needs.
Participate in Agile ceremonies (sprint planning, standups, reviews, retrospectives).
Maintain and prioritize the product backlog with the Product Owner.
Support acceptance criteria definition and backlog grooming.
Act as liaison between CMS stakeholders, developers, and QA teams.
Facilitate workshops, demos, and requirements walkthroughs.
Prepare clear documentation and status updates for leadership.

Skills

Requirements gathering

Stakeholder communication

User stories & use cases

Agile methodologies

CMS familiarity

Jira

Confluence

Azure DevOps

Education

Bachelor's degree in business/healthcare/IT

5+ years BA experience

Tools

Jira

Confluence

Azure DevOps

Job description

Description

At Commence, were the start of a new age of data-centric transformation, elevating health outcomes and powering better, more efficient process to program and patient health. We combine quality data-driven solutions that fuel answers, technology that advances performance, and clinical expertise that builds trust to create a more efficient path to quality care.

With human-centered, healthcare-relevant, and value-based solutions, we create new possibilities with data. We provide proof beyond the concept and performance beyond the scope with a focus on efficiencies that transform the lives of those we serve. With a culture driven by purpose, straightforward communication and clinical domain expertise, Commence cuts straight to better care.

Requirements

The Business Analyst will support the design, development, and implementation a case management system for the Centers for Medicare & Medicaid Services. The BA will serve as the primary liaison between business stakeholders, technical teams, and program leadership to ensure requirements are accurately captured, validated, and implemented in alignment with CMS standards. This role requires strong experience in healthcare systems, case management workflows, and data interoperability, along with the ability to operate in an Agile delivery environment.

Lead requirements gathering sessions with CMS stakeholders and end users
Translate business needs into functional and non-functional requirements
Develop and maintain user stories and use cases
Process flows
Ensure traceability from requirements through testing and deployment
Maintain documentation required for audits and reviews
Analyze and document end-to-end case management workflows
Define data requirements and mapping logic across systems
Collaborate with data engineers on data models and reporting needs
Participate in Agile ceremonies such as sprint planning, daily standups, sprint reviews and retrospectives
Maintain and prioritize the product backlog with the Product Owner
Support acceptance criteria definition and backlog grooming
Act as a liaison between CMS stakeholders, developers, and QA teams
Facilitate workshops, demos, and requirements walkthroughs
Prepare clear documentation and status updates for leadership