Healthcare CMS Case Management Analyst - Agile & Data

Commence; Baltimore (MD); On-site; USD 110,000 - 120,000; Full time

Job summary

Commence is seeking a experienced Business Analyst to design, develop, and implement a CMS case management system for CMS and federal health programs. You will serve as the primary liaison between business stakeholders, technical teams, and leadership to ensure requirements are captured, validated, and implemented in line with CMS standards.

The role requires strong healthcare systems experience, knowledge of case management workflows, data interoperability, and the ability to work in an Agile

Qualifications

• Bachelor's degree in business, healthcare, IT, or related field.
• 5+ years of Business Analyst experience (federal or healthcare preferred).
• Experience supporting CMS or similar federal health programs.

Responsibilities

• Lead requirements gathering sessions with CMS stakeholders and end users.
• Translate business needs into functional and non-functional requirements.
• Develop and maintain user stories and use cases.
• Document process flows, ensuring traceability from requirements through testing and deployment.
• Maintain documentation required for audits and reviews.
• Analyze and document end-to-end case management workflows.
• Define data requirements and mapping logic across systems.
• Collaborate with data engineers on data models and reporting needs.
• Participate in Agile ceremonies (sprint planning, standups, reviews, retrospectives).
• Maintain and prioritize the product backlog with the Product Owner.
• Support acceptance criteria definition and backlog grooming.
• Act as liaison between CMS stakeholders, developers, and QA teams.
• Facilitate workshops, demos, and requirements walkthroughs.
• Prepare clear documentation and status updates for leadership.

Skills

Requirements gathering

Stakeholder communication

User stories & use cases

Agile methodologies

CMS familiarity

Jira

Confluence

Azure DevOps

Education

Bachelor's degree in business/healthcare/IT

5+ years BA experience

Tools

Jira

Confluence

Azure DevOps

Job description

Commence is seeking a experienced Business Analyst to design, develop, and implement a CMS case management system for CMS and federal health programs. You will serve as the primary liaison between business stakeholders, technical teams, and leadership to ensure requirements are captured, validated, and implemented in line with CMS standards.

The role requires strong healthcare systems experience, knowledge of case management workflows, data interoperability, and the ability to work in an Agile