Business Analyst

Texas GovLink, Inc.; Austin (TX); On-site; USD 80,000 - 105,000; Full time

Benefits offered by this job

Medical insurance (company)

401(k) matching

Cafeteria plan

Job summary

Texas GovLink, Inc. in Austin, TX is seeking an experienced Business Analyst to join a technical services team. The role emphasizes requirements gathering, process mapping, and delivering BRD and UAT artifacts on IT projects.

Candidates should be local to Austin and comfortable working onsite with multiple stakeholders. Responsibilities include supporting SDLC, documenting AS-IS/TO-BE, and leveraging AI tools to improve analysis, documentation, and efficiency.

Qualifications

• Experience reviewing, analyzing and evaluating business processes and systems.
• Experience with general IT SDLC processes.
• Experience gathering business and technical requirements.
• Experience liaising between business and IT teams.
• Experience documenting BRD, technical specs, UAT plans and scripts.
• Experience with data analysis and statistical reporting.

Responsibilities

• Support integration of security and operational components on technical projects.
• Assist requirements gathering, financial planning, and coordination.
• Recommend process improvements and streamline analysis using AI tools.
• Collaborate with stakeholders, project teams, vendors, and leadership.
• Create and maintain BRD, Use Cases, and UAT artifacts.
• Document AS-IS and TO-BE processes and manage risks/issues.

Skills

Business process analysis

SDLC processes

Requirements gathering

AS-IS & TO-BE mapping

Documentation

Stakeholder management

Data analysis with Excel/Tableau

UAT planning & scripts

Risk & issue management

Communication skills

Tools

Excel

Tableau

Job description

Texas GovLink, Inc. is an Austin-based firm which has been a leading provider of technical and business professionals to clients in Texas. We are currently seeking an experienced Business Analyst to be a key resource on a technical services team.

Work Location:

Onsite.

Candidates must be local to Austin, TX**

Responsibilities

TxDOT manages a range of technical projects—from SaaS and COTS solutions to large-scale software development and upgrades—under structured project management and governance processes. The selected contractor will support integration of security and operational components, assist with requirements gathering, financial planning, and coordination, and recommend process improvements.

This role is expected to actively use AI tools to streamline analysis, enhance documentation, and improve efficiency in delivering business analysis work. The contractor will collaborate and communicate regularly with stakeholders, project teams, technical staff, vendors, and executive leadership.

The workers responsibilities and skills must include:

• Experience with reviewing, analyzing and evaluating business processes and systems and user needs.
• Experience with general IT SDLC processes.
• Experience with documenting detailed description of user needs and program functions.
• Experience with documenting AS-IS and TO-BE process flows.
• Experience with mediating business units that may have conflicting requirements.
• Ability to create and maintain several project artifacts including Business Requirements Document, Use Cases and User Acceptance Test Plan and Scripts.
• Experience with collaborating with team members to understand organizational and operational challenges.
• Experience with drafting statistical reports that assist decision-makers
• Knowledge of Excel, Tableau, and other tools to perform data analysis
• Experience with serving as a liaison between the business community and IT teams.
• Experience with identifying, managing and mitigating project risks and issues.
• Strong written and verbal communication skills.
• Being a creative thinker to solve issues.
• Team player with excellent interpersonal communication skills and documentation skills.

Qualifications

3 years of:

• Experience reviewing, analyzing and evaluating business processes and systems and user needs.
• Experience with documenting AS-IS and TO-BE process flows.
• Experience with general IT SDLC processes.
• Experience in gathering both business requirements from business divisions as well as technical requirements.
• Experience with serving as a liaison between the business community and IT teams.
• Skilled in educating business unit staff on standardized processes.
• Possess strong verbal and written skills in communicating with peers and different levels of users including executive staff.
• Skilled in facilitating large group meetings with internal and external resources.
• Skilled in collaborating with the technical and functional teams to develop the Business Requirements Document, Technical Specification, User Acceptance Plan and Scripts
• and other documents need in support of the solution.
• Experience with writing test cases and scripts that can be delivered to customers as well as provide support during User Acceptance Testing.
• Experience with Excel, Tableau, and other tools to perform data analysis.
• Experience with requirements gathering with the business team, fit/gap analysis and high level estimation of implementation effort.

Preferred (Optional):

• Emphasized knowledge in requirements documentation, process mapping, stakeholder coordination, and risk awareness as core competencies at higher levels.

Company Overview

• Texas GovLink offers its family of consultants excellent rates, a local support staff, and an attractive benefits package which includes medical insurance (TGL shares a percentage of the cost), life insurance, a matching 401(k) plan and a cafeteria plan.

Candidates selected for interview will be required to undergo criminal background checks and may be required to complete a drug screen in accordance with Federal and State Law. Offers of Employment are contingent on a successful background check

Texas GovLink is an equal opportunities employer.