Bus Service Planning, Emerging Talent Intern (Spring)

Metropolitan Transportation Authority (MTA); New York (NY); On-site; USD 42,000 - 46,000; Part time

Job summary

Metropolitan Transportation Authority (MTA) seeks graduate-level college aides for the Bus Service Planning unit in New York City. You will support data analysis, mapping, and presentations, contributing to Queens and Brooklyn redesign efforts with fieldwork and post-implementation evaluation.

This on-site internship requires a strong writing, communication, and data skills mix. You will assist with stop database updates, public outreach, and collaboration across departments, while developing

Qualifications

• Excellent writing, communication, and presentation skills.
• Proficiency with large datasets and multiple data sources.
• Familiarity with transit systems, especially NYC bus/subway networks.
• Knowledge of transportation and land use planning concepts.
• Proficiency in Microsoft Office is a must.
• Strong organizational, analytical, and communication skills.
• Ability to work under pressure and prioritize tasks.
• Detail-oriented and independent while a team player.

Responsibilities

• Provide technical assistance for improving bus service in NYC.
• Perform in-depth data collection and analysis to evaluate current and future bus service.
• Make or evaluate proposals to adjust bus stops for better service or to accommodate land use.
• Develop maps and graphics to communicate data to a non-technical audience.
• Review and respond to public and stakeholder feedback on Bus Network Redesign plans.
• Participate in public outreach, including on-street engagement and presentations.
• Collaborate with other MTA departments and stakeholders.
• Conduct various fieldwork assignments as needed.

Skills

Writing

Communication

Presentation

Data analysis

Microsoft Office

Analytical thinking

Team player

Attention to detail

Organizational skills

Education

Graduate program GPA 2.8+

Master's degree in Urban Planning/Transportation/Geography/Engineering

Tools

ArcGIS

ArcGIS Pro

Adobe software

Excel

Python

Job description

Description

Department: Operations Planning - NYCT - Support Agency

Location: 2 Broadway, New York, NY, 10004

Position Title: Bus Service Planning, Emerging Talent Intern

Hourly Rate: $21.00 (Graduate)

All internship positions are onsite and require regular, in-person attendance at the designated work location.

OVERVIEW OF DEPARTMENT:

The Bus Service Planning unit reviews and plans short-term and long-term changes to MTA’s bus routes and stops. We review public and stakeholder feedback, collaborate with NYCDOT on bus priority, and develop large-scale Bus Network Redesign plans.

For the 2026 budget cycle, Bus Service Planning college aides will support full-time staff members with changes to the current bus network by supporting with fieldwork, data analysis, mapping, and presentations. College aides will also support the Bus Network Redesign projects by assisting with post-implementation evaluation for Queens Redesign, which will include data analysis and mapping. They will also support the Brooklyn Redesign project with Revised Draft Plan public outreach preparations which include developing maps, graphics and presentations. They will also support future redesign project by supporting with fieldwork, data analysis, mapping and presentations.

RESPONSIBILITIES:

• Provide technical assistance for improving bus service in New York City.
• Perform in-depth data collection and analysis to evaluate current and future bus service.
• Make or evaluate proposals to adjust bus stops for better service or to better accommodate adjoining land use.
• Develop maps and graphics to synthesize complex data and concepts for a non-technical audience.
• Review and respond to public and stakeholder feedback on Bus Network Redesign plans.
• Participate in public outreach efforts, including on-street engagement, presenting at public meetings, and implementing route changes and/or bus priority projects.
• Collaborate with other MTA departments, other public agencies or outside organizations, and elected officials and other stakeholders.
• Perform various fieldwork assignments as needed.

PROJECTS:

• Develop post-implementation evaluation materials for Queens Redesign.
• Correct and update bus stop database records for Brooklyn Redesign, as well as develop maps, graphics, and presentations.
• Develop maps and graphics and take on data analysis tasks for future redesign projects.
• Support Brooklyn/Queens/Staten Island and Manhattan/Bronx/SBS planners with data analysis, stop and routing review, and mapping.

REQUIRED QUALIFICATIONS:

• Excellent writing, communication, and presentation skills.
• Proficiency working with a variety of data sources, including large datasets.
• Familiarity with transit/transportation systems, particularly the NYCT subway and bus network, and the geography of New York City.
• An understanding of general transportation and land use planning concepts, including street design to accommodate different street users including buses, bicycles, and pedestrians.
• Proficiency in Microsoft Office Suite is a must.
• The candidate should possess organizational, analytical and communication skills.
• The candidate should be able to work well under pressure and prioritize tasks effectively.
• The candidate should have a keen eye for detail and be able to work independently while being an active team player.

Qualified candidates will also have one or more of the following technical skills:

• Experience using ArcGIS or ArcGIS Pro for mapping and geospatial analysis.
• Experience using Adobe software to develop maps and graphics.
• Experience with conducting data analysis using Excel, Python or other program.

REQUIRED EDUCATION:

• Matriculated in a graduate program in good standing with at least 2.8 GPA
• Major(s) Preferred: Pursuing a Master's degree in Urban Planning, Transportation Service, Geography, Engineering, or related field.

All applicants must be authorized to work in the United States at the time of application. Students’ transcript must be submitted.

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.