Bus Person, Restaurant

Jackson Rancheria Casino Resort; Jackson (CA); On-site; USD 23,000 - 29,000; Full time

Job summary

Jackson Rancheria Casino Resort is seeking a Front of House Guest Services Associate to assist servers, clear tables, stock stations, and ensure prompt, friendly service for guests.

You will maintain clean work areas, deliver food timely, and adhere to health and safety guidelines while providing an outstanding guest experience. No previous experience is required; training will be provided. Pay ranges from $16.90 to $20.80 per hour, with a $1.00 per hour shift differential for night hours.

Qualifications

• No previous experience required.
• Customer service mindset.
• Ability to multitask.

Responsibilities

• Clear tables and sanitize after each party.
• Stock server side stations with glasses, napkins, silverware and condiments.
• Deliver food in a timely manner to guest tables.
• Maintain cleanliness of work areas and carts.
• Assist servers and cooks to keep floors clean and organized.
• Anticipate guest needs and respond to requests.

Skills

Customer service

Job description

Responsible for clearing tables, keeping server side stations stocked and cleaned, assisting servers in providing service to guests and meeting guests' service needs in a prompt, friendly, and professional manner.

• Ensure that each guest receives outstanding service by creating a friendly environment and following Jackson Rancheria Guest Service Guidelines.
• Clearing off and sanitizing tables for the next group of customers, disposing of trash and other waste.
• Set up and stock designated areas with glasses, cups, napkins, silverware and condiments.
• Keeps all areas and or counters wiped down, clean and stocked with plates, silverware, etc.
• Clears all bus carts from side stations and or trash areas and replaces with clean bus carts and bus tubs.
• Maintains cleanliness of all side stations by ensuring the station is free of clutter and debris.
• In some outlets is responsible to deliver food in a timely manner to guests table.
• Empties garbage cans
• Keep ice stocked in ice bins and soda machines.
• Assists servers/cooks in keeping floors clean of all debris.
• Anticipates guests needs and responds to any questions or requests for service.
• Abides by all health and safety regulations.

EDUCATION And/or EXPERIENCE

• No previous experience is required.

Pay range $16.90 - $20.80 per hour

• Shift Differential Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 1000pm and 600am.

This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is present in the work environment.