FOOD AND BEVERAGE BUSSER

Colusa Casino Resort; Colusa (CA); On-site; USD 19,000 - 27,000; Full time

Job summary

Colusa Casino Resort in Colusa, CA is hiring a Busser to support the restaurant's front-of-house team in a casino setting. The role involves maintaining cleanliness, assisting servers, and helping ensure a welcoming dining experience.

Responsibilities include station setup, menu knowledge, serving support, side-work, table maintenance, safety compliance, and teamwork with staff. Requirements include a high school diploma or GED, 3–5 years in a food and beverage front-of-house role preferred, and

Qualifications

• High school diploma or GED required; restaurant experience or equivalent preferred.
• 3–5 years of experience in a food and beverage front-of-house role preferred.
• Certifications: California Food Handlers Certificate and Alcohol Awareness certificate are preferred or required where applicable.

Responsibilities

• Station setup and stocking for the assigned station.
• Develop knowledge of the menu to assist guests and team members.
• Assist servers with prompt delivery of food and beverages.
• Perform pre-, in-, and post-shift side-work to maintain a clean station.
• Clear tables and sanitize; reset for new guests.
• Report spills and hazards; maintain a safe environment.
• Collaborate with servers and managers to ensure smooth service.
• Support Front of House leadership as needed.

Skills

Interpersonal Skills

Efficiency

Physical Stamina

Education

High school diploma or GED

Job description

Job Details: Job Location: Colusa, CA 95932, Position Type: Full Time, Salary Range: $16.90 - $16.90 Hourly, Job Category: Hospitality, Position Summary:

The Busser plays a critical role in supporting the restaurant’s front-of-house team within a casino setting. This position is responsible for maintaining cleanliness, assisting servers, and ensuring that every guest receives an exceptional dining experience. The Busser works closely with both front and heart-of-house personnel to provide efficient service and contribute to a welcoming environment.

Essential Functions:

• Station Setup: At the beginning of each shift, obtain and prepare the assigned station, ensuring it is fully stocked with necessary items.
• Menu Knowledge: Develop and maintain knowledge of the menu, including ingredients, preparation methods, and availability of special requests, to assist guests and team members.
• Food and Beverage Service: Support the prompt delivery of food and beverages to guests, working closely with servers to ensure timely service.
• Side-Work: Perform pre-shift, in-shift, and post-shift duties, maintaining the cleanliness and readiness of the workstation.
• Table Maintenance: Clear tables quickly after guests leave, assisting servers with the removal of soiled dishes and glassware. Ensure tables are promptly sanitized and set up for new guests.
• Cleanliness and Safety: Address spills immediately and ensure any potential hazards are corrected to maintain a safe and clean environment for both guests and staff.
• Communication: Collaborate with servers, managers, and other staff to ensure smooth service operations. Report any issues to the manager-on-duty or supervisor promptly.
• Compliance: Follow all personnel and department policies and procedures to ensure compliance with safety and service standards.
• Miscellaneous Duties: Assist in other duties as directed by the Front of House Supervisor, contributing to the overall efficiency of restaurant operations.

Alignment with and demonstration of the organization's Vision, Purpose, Values, and Commitments is an essential function and expectation of this position.

Qualifications:

• Teamwork: Actively participate as a member of a team to meet and exceed goals.
• Energy: Maintain high activity levels and productivity, particularly during busy periods.
• Customer Focus: Prioritize the needs of guests and develop positive relationships to enhance the overall guest experience.

Education and Experience:

• Education: High school diploma or GED required; restaurant experience or an equivalent combination of education and experience is preferred.
• Experience: 3-5 years of experience in a food and beverage front-of-house role preferred.

Skills and Abilities:

• Interpersonal Skills: Strong communication and interpersonal skills to interact effectively with guests and team members.
• Efficiency: Ability to work in a fast-paced environment, particularly during peak periods.
• Physical Stamina: Capable of performing various physical tasks throughout the shift, including lifting and standing for extended periods.

Certifications & Licenses:

• California Food Handlers Certificate
• Alcohol Awareness Certificate

Work Environment and Conditions:

• Physical Environment: Primarily a well-lit, temperature-controlled environment, but exposure to smoke-filled or noisy areas may occur in the casino.
• Shifts: The role may require weekend, holiday, and extended shifts to accommodate the operational needs of the casino.

Physical Demands:

• Standing/Walking: Frequently required to stand or walk throughout the shift.
• Lifting/Carrying: Occasionally required to lift or carry items up to 50 lbs.
• Pushing/Pulling: Occasionally required to push or pull objects weighing up to 50 lbs.
• Climbing/Squatting/Kneeling: May occasionally require climbing, squatting, or kneeling during shift duties.