Bus Person | Fast-Paced Guest Service & Beverage Support

Bally's Corporation; Baton Rouge (LA); On-site; USD 13,000 - 18,000; Full time

Job summary

Belle of Baton Rouge in Baton Rouge, LA is hiring a Guest Service Associate to join our fast-paced restaurant team. You will help servers, maintain cleanliness, stock areas, and ensure guest satisfaction while upholding brand standards.

Qualifications: 1 year cocktail server experience, 21+ years old, High School Diploma/GED, ability to work weekends, nights and holidays, and English communication. Hep A vaccination is preferred; equal opportunity employer.

Qualifications

• 1 year Cocktail Server experience in a fast-paced environment, required
• High School Diploma/GED, required
• Must be 21 years of age or older
• Hep A vaccination on, or before, first day of work
• Must be able to work Weekends, Nights and Holidays
• Able to effectively communicate in English via verbal and written

Responsibilities

• Participate regularly in departmental and company meetings.
• Smiles, provides exceptional customer service, and always treats guests and coworkers with respect.
• Fast paced position with high standards of cleanliness, food safety, and sanitation.
• Knowledgeable in the products the company serves.
• Understands brand standards and customer service are what makes this position successful for the company and the team members.
• Sets and keeps the restaurants and the surrounding areas properly stocked, clean, safe, and organized.
• Serve Guest water and refill guest beverages.
• Assist restaurant servers as needed.
• Ability to uphold great communication with guest, build rapport, and engage in friendly conversations.
• Communicates all guest service opportunities and product shortages or issues to management.
• Knows and complies with all rules, regulations and policies of the food and beverage department and state.
• Follows the company’s attendance policy as well as other rules and regulations set forth in the handbook.
• Able to satisfactorily complete assignable work tasks requested by the departmental leaders
• Must proactively prioritize needs and effectively manage resources
• Immediately report any safety hazards, problems, or maintenance issues to the appropriate party
• Ensure customer service standards steps are met and retained
• Other duties as assigned

Skills

Cocktail server experience

Customer service

English communication

Education

High School Diploma/GED

Job description

• Participate regularly in departmental and company meetings.
• Smiles, provides exceptional customer service, and always treats guests and coworkers with respect.
• Fast paced position with high standards of cleanliness, food safety, and sanitation.
• Knowledgeable in the products the company serves.
• Understands brand standards and customer service are what makes this position successful for the company and the team members.
• Sets and keeps the restaurants and the surrounding areas properly stocked, clean, safe, and organized.
• Serve Guest water and refill guest beverages.
• Assist restaurant servers as needed.
• Ability to uphold great communication with guest, build rapport, and engage in friendly conversations.
• Communicates all guest service opportunities and product shortages or issues to management.
• Knows and complies with all rules, regulations and policies of the food and beverage department and state.
• Follows the company’s attendance policy as well as other rules and regulations set forth in the handbook.
• Able to satisfactorily complete assignable work tasks requested by the departmental leaders
• Must proactively prioritize needs and effectively manage resources
• Immediately report any safety hazards, problems, or maintenance issues to the appropriate party
• Ensure customer service standards steps are met and retained
• Other duties as assigned
  
  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

  Target Compensation Range:

  • $11.00 per hour

Qualifications

Experience

Preferred

1 year Cocktail Server experience in a fast-paced environment, required

High School Diploma/GED, required

Must be 21 years of age or older

Hep A vaccination on, or before, first day of work

Must be able to work Weekends, Nights and Holidays

Able to effectively communicate in English via verbal and written

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.