Bus Operator - Fixed Route - Full Time ($5,000 Hiring Bonus)

Keolis Commuter Services; Framingham (MA); On-site; USD 35,115; Full time

Benefits offered by this job

Paid Training

Employee Incentives

Career growth & advance opportunities

Job summary

Keolis Commuter Services is hiring a Bus Operator for their MWRTA Fixed Route service in Framingham, Massachusetts. This full-time, on-site position offers a competitive pay of $25.49 per hour along with a $5,000 hiring bonus. Responsibilities include ensuring customer satisfaction, operating the bus safely, and adhering to sound communication practices with passengers. Candidates must possess a valid Massachusetts CDL Class C or higher, a clean driving record, and demonstrate a positive attitude towards the public. Training will be provided.

Qualifications

• Must be a minimum of 21 years of age.
• 5 years verifiable valid Driver's license required.
• Must have clean driving record – DMV printout required for the last 10 years.
• CPR, AED and First Aid Certification required.

Responsibilities

• Provide passengers with assistance as needed.
• Practice defensive driving to avoid accidents.
• Collect prescribed fare media and notify dispatch of fare evasion.

Skills

Positive attitude and enjoy working with the general public

Able to follow directions

Dependability

Ability to work in an ever-changing environment

Patience and Understanding

Education

Valid Massachusetts CDL Class C or Higher

Job description

Bus Operator - Fixed Route - MWRTA ($5,000 Hiring Bonus)

Job Category: Operations

Requisition Number: BUSOP006257

• Posted: May 1, 2026
• Full-Time
• On-site
• Rate: $25.49 USD per hour

Locations

Showing 1 location

Our MWRTA Fixed-Route Bus Operators serve as true ambassadors, being the daily face representing Keolis, ensuring our riders are being delivered safely and courteously, and providing on-time service.

Knowledge and Experience

• Must be minimum 21 years of age
• 5 years verifiable valid Drivers license
• Valid Massachusetts CDL Class C or Higher with Airbrakes and Passenger Endorsements (Class B with Passenger Endorsements preferred)
• Must have clean driving record – DMV printout required for the last 10 years
• Must have stable work history
• CPR, AED and First Aid Certification (Provided by the Company)

Skills

• Positive attitude and enjoy working with the general public
• Able to follow directions
• Consistently showing up on time and being dependable
• Ability to obtain a CDL Class B with Passenger and Airbrakes Endorsement
• Ability to work in an ever changing environment
• Patience and Understanding: Providing compassionate service to passengers with special needs

Key Accountabilities

Customer Service

• Ensure customers feel welcome
• Effectively communicate with passengers especially in the event of service disruptions
• Provide passengers with assistance as needed
• Accommodate passengers with information such as schedule, guidance, etc.

Safety

• Practice defensive driving, anticipating potential hazards and reacting appropriately to avoid accidents
• Ensure safe on-road operations while maintaining on-time performance
• Familiarity with assigned routing and detours to include inclement weather
• Awareness of ADA Policies and Procedures to ensure compliance
• Proper operation of all wheelchair lifts to include manual operation, for each bus model
• Report immediately to dispatch any vehicular accident or passenger incident and follow the incident and accident reporting procedures
• Assist and help passengers with mobility devices, such as wheelchairs or walkers
• Assisting passengers with boarding and properly securing wheelchairs

Operations

• Collect the prescribed fare media and notify dispatch of any type of fare evasion or fraud
• Perform pre and post trip inspections and enter all defects on to the DVIR forms
• Follow exact deadhead routing and their assigned revenue service routes
• Depart the start of each route exactly on-time and never operate ahead of schedule
• Perform other duties as assigned
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Frequently works inside and outside vehicle and might get exposed to extreme, hot and/or cold, weather
• May sit for over 8 hours per day, may operate a vehicle for over 8 hours per day
• May twist, squat, bend, push, lift, pull, and climb stairs while performing duties
• May be exposed to fumes
• May walk on uneven surfaces, while assisting passengers

What We Offer

• Competitive Pay: $25.49 / Hour
• Paid Training
• Employee Incentives
• Career growth & advance opportunities

Drug Screening

• Pursuant to Department of Transportation regulations, employment for safety-sensitive positions will be contingent upon passing a pre-employment drug screen and a physical examination. Keolis maintains a drug-free workplace. Employment will also be contingent upon completion of a background check consistent with applicable federal, state, and/or local laws.

Work Authorization

Applicants must be authorized to work in the United States. Keolis does not sponsor visas for this position.

EEO Statement

Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, pregnancy status, genetic information, veteran status, gender identification, or any other status protected by applicable law. If you require a reasonable accommodation to participate in the application or interview process, please contact [e-mail]. Keolis complies with federal and state disability laws and provides reasonable accommodations to qualified applicants.