Bus Assistant

National Express; Urbandale (IA); On-site; USD 25,000 - 35,000; Full time

Job summary

National Express is seeking a dedicated Bus Assistant in Urbandale, Iowa, to ensure safe and effective transportation for students. The role involves assisting students during boarding and exiting, managing their behavior, and documenting incidents. Candidates must demonstrate strong communication skills and professionalism.

Benefits

Medical insurance

Dental insurance

Vision insurance

PTO accrual

Qualifications

• Must be at least 18 years of age.
• Must meet physical and medical requirements.
• Strong communication and interpersonal skills.

Responsibilities

• Assist students with entering or exiting the bus safely.
• Monitor passengers to ensure safety regulations are followed.
• Document and report any violations or conduct concerns.

Skills

Attention to detail

Communication

Professionalism

Interpersonal skills

Patience

Job description

National Express companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located in Lisle, Illinois, houses the administrative and corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America. Learn more at nellc.com.

To support the safe and reliable transportation of students by assisting the bus driver with the movement, management and care of students while they are being transported to an assigned destination as well as when they are boarding or leaving the vehicle.

Responsibilities Include:

• Assist students with entering or exiting the bus in a safe manner.
• Seat students safely using needed seat belts, car seats or wheel chair restraints, etc.
• Serve as a role model for students in demonstrating a positive attitude, good moral character, and integrity.
• Monitor passengers at all times to ensure safety regulations and student conduct rules are followed.
• Exercise student management through communication and discipline per Company policy.
• Document and report any violations or conduct concerns to appropriate authority.
• Physically assist passengers in evacuation of the vehicle in case of emergency.
• Ensure that children take their belongings with them when leaving the bus.
• Assist Driver in keeping the interior of the assigned vehicle clean and presentable.
• Complete all required paperwork and submit to the appropriate employee/department in a timely manner.
• Display the highest ethical and professional behavior in working with fellow employees, supervisors, parents, and school personnel; always promoting company goodwill.
• Present a neat and professional appearance at all times.
• Report to duty on time and perform all responsibilities in a safe manner.
• Attend all assigned training, safety meetings, and in-service meetings.
• Other duties as assigned.

Qualifications

Requirements Include:

• Must be at least 18 years of age; for New York School Bus Assistants, must be at least 19 years of age per state law.
  
• Must meet physical and medical requirements.
• Must satisfactorily complete and pass all training and attend safety meetings and in-service meetings in order to remain qualified.
• Must have a high degree of attention to detail and considerable dexterity to safely use various types of restraints, secure wheelchairs, etc.
• Ability to relate to and work well with children.
• Ability to maintain effective pupil behavior management.
• High level of professionalism and diplomacy skills to work with students, fellow employees, parents, and school district personnel.
• Strong communication and interpersonal skills.
• Ability to lift and assist students when necessary.

Company name is : Durham School Services

We offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual. Additionally, employees are able to enroll in a retirement savings plan. The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions.

At National Express our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.

National Express LLC’s independent subsidiaries and affiliates are an equal employment opportunity (EEO) employer

The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions.