Burger King Shift Leader

Workforgps; Pensacola (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player seeks a dedicated Shift Leader to join their vibrant team. In this role, you'll oversee daily operations, ensuring exceptional customer service and team performance. You'll train and mentor your team, set operational standards, and solve problems effectively. This position offers a dynamic work environment with opportunities for growth and recognition. If you're passionate about leading a team in a fast-paced setting and have a knack for customer relations, this is the perfect opportunity for you!

Benefits

Health & Life Benefits

HSA Program

Anniversary Vacation Bonus

Employee Rewards & Recognition Program

Career Development Training

Qualifications

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Ability to perform under pressure in a high-volume setting.

Responsibilities

• Ensure your team provides outstanding service and satisfied guests.
• Train and coach the team to maintain high operational standards.

Skills

Customer Service Skills

Problem-Solving Skills

Team Management

Education

High School Diploma

Tools

GPS Hospitality Systems

Job description

Join to apply for the Burger King Shift Leader role at GPS Hospitality.

We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all duties of Team Members, with additional responsibility for directing daily operations in the absence of the Restaurant General Manager and Assistant Manager. Responsibilities include ensuring compliance with company standards in product preparation, customer relations, restaurant maintenance, team management, and other duties as assigned.

Job Duties

1. Ensure your team provides outstanding service and satisfied guests.
2. Train and coach the team.
3. Utilize GPS Hospitality Systems to run a great restaurant every shift, every day.
4. Set an example by maintaining high proficiency in restaurant operations.
5. Provide coaching and feedback to the team.
6. Supervise in accordance with GPS values, traits, and behaviors.
7. Demonstrate strong problem-solving skills.
8. Follow and enforce all cash policies; address and document any policy violations.
9. Perform other duties as assigned by the Restaurant General Manager.

Job Requirements

1. 0-2 years of supervisory experience in a restaurant or retail setting.
2. Excellent customer service skills.
3. Ability to perform under pressure in a high-volume setting.
4. Must be 18 years old and authorized to work in the US.

Physical Requirements

1. Ability to perform motions such as bending, squatting, twisting, pulling, and reaching.
2. Ability to work in warm and cold temperatures.
3. Ability to stand for 8-10 hours.
4. Ability to lift up to 20 lbs.

Benefits

We offer a passionate, fun, and positive work environment, along with:

• Regular performance reviews
• Health & Life Benefits
• HSA program
• Anniversary Vacation Bonus
• Employee Rewards & Recognition Program
• Career development through structured training programs

EEO Statement

GPS Hospitality is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to race, color, religion, creed, national origin, ancestry, lineage, citizenship status, age, disability, gender, sexual orientation, genetic information, veteran or military status, marital status, or any other characteristic protected by law.

Accommodation

GPS Hospitality will make reasonable accommodations for qualified applicants with disabilities. If assistance is needed during the application or interview process, contact Human Resources at 770-738-8779.