Burger King Shift Leader

GPS Hospitality; Foley (AL); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic team as a Shift Leader, where you will oversee daily operations and ensure exceptional customer service in a fast-paced environment. This role offers the chance to develop your leadership skills while working with a supportive team dedicated to providing a positive experience for guests. With structured training programs and regular performance reviews, you will have the opportunity to grow your career in a fun and passionate workplace. If you thrive under pressure and enjoy coaching others, this position is perfect for you!

Benefits

Health & Life Benefits

HSA Program

Anniversary Vacation Bonus

Employee Rewards & Recognition Program

Structured Training Programs

Qualifications

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Must be 18 years old and authorized to work in the US.

Responsibilities

• Ensure outstanding service and satisfied guests.
• Train and coach the team effectively.
• Supervise operations in the absence of management.

Skills

Customer Service Skills

Problem-Solving Skills

Team Management

Ability to Perform Under Pressure

Education

High School Diploma or Equivalent

Job description

Join to apply for the Burger King Shift Leader role at GPS Hospitality.

We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all the duties of Team Members, with additional responsibility for directing daily operations in the absence of the Restaurant General Manager and Assistant Manager. This includes ensuring compliance with company standards in all areas such as product preparation and delivery, customer relations, restaurant maintenance, team management, and other duties as assigned.

Job Duties

1. Ensure your team provides outstanding service & satisfied guests
2. Train & coach the team
3. Utilize GPS Hospitality Systems to run a great restaurant every shift, every day
4. Set an example by maintaining excellent knowledge and proficiency in restaurant operations
5. Provide coaching and feedback to the team
6. Supervise in accordance with GPS values, traits, and behaviors
7. Demonstrate strong problem-solving skills
8. Follow and enforce all cash policies; address and document any policy violations
9. Perform other duties as assigned by the Restaurant General Manager (RGM)

Job Requirements

1. 0-2 years of supervisory experience in a restaurant or retail setting
2. Excellent customer service skills
3. Ability to perform under pressure in a high-volume setting
4. Must be 18 years old and authorized to work in the US

Physical Requirements

1. Ability to perform motions such as bending, squatting, twisting, pulling, and reaching
2. Ability to work in warm and cold temperatures
3. Stand for 8-10 hours
4. Lift up to 20 lbs

Benefits

We offer a passionate, fun, and positive work environment, with a supportive team, along with:

• Regular performance reviews
• Health & Life Benefits
• HSA program
• Anniversary Vacation Bonus
• Employee Rewards & Recognition Program
• Structured training programs for career development

EEO Statement

GPS Hospitality is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to race, color, religion, creed, national origin, ancestry, lineage or citizenship status, age, disability, gender (including pregnancy, childbirth, and related conditions), sexual orientation, genetic information/characteristics, veteran or military status, marital status, or any other characteristic protected by law.

Accommodation

GPS Hospitality will make reasonable accommodations for qualified applicants with disabilities, unless it imposes an undue hardship. Contact Human Resources at 770-738-8779 for assistance.