Burger King Shift Leader

GPS Hospitality; Pace (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Leader to enhance team performance and ensure exceptional guest experiences. In this dynamic role, you will oversee daily operations, train team members, and maintain high standards of service in a fast-paced environment. With a focus on compliance and team management, you'll play a crucial role in driving restaurant success. This opportunity offers structured training for career development and a supportive work atmosphere, making it ideal for those looking to grow in the hospitality field.

Benefits

Health & Life Benefits

HSA Program

Anniversary Vacation Bonus

Employee Rewards & Recognition Program

Structured Training for Career Development

Qualifications

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Ability to perform under pressure in a high-volume setting.

Responsibilities

• Ensure your team provides outstanding service & satisfied guests.
• Train & coach the team for operational excellence.
• Supervise in accordance with GPS values and standards.

Skills

Customer Service Skills

Problem-Solving Skills

Supervisory Skills

Tools

GPS Hospitality Systems

Job description

Join to apply for the Burger King Shift Leader role at GPS Hospitality.

We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all the duties performed by the Team Members, with additional responsibility for directing the daily operations of a restaurant in the Restaurant General Manager's and Assistant Manager's absence. This includes ensuring compliance with company standards in all areas of operation such as product preparation and delivery, customer relations, restaurant maintenance, team management, and other duties as required or assigned.

Job Duties

1. Ensure your team provides outstanding service & satisfied guests.
2. Train & coach the team.
3. Utilize GPS Hospitality Systems to run a great restaurant every shift, every day.
4. Set an example by maintaining an excellent working knowledge and high proficiency in restaurant operations.
5. Provide coaching and feedback to the team.
6. Supervise in accordance with GPS values, traits, and behaviors.
7. Demonstrate strong problem-solving skills.
8. Follow and enforce all cash policies; address and document any policy violations.
9. Perform other duties as assigned by the Restaurant General Manager (RGM).

Job Requirements

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Excellent customer service skills.
• Ability to perform under pressure in a high-volume setting.
• Must be 18 years old and authorized to work in the US.

Physical Requirements

• Ability to perform motions such as bending, squatting, twisting, pulling, and reaching.
• Ability to work in warm and cold temperatures.
• Stand for 8-10 hours.
• Lift up to 20 lbs.

Benefits

• Regular performance reviews.
• Health & Life Benefits.
• HSA program.
• Anniversary Vacation Bonus.
• Employee Rewards & Recognition Program.
• Structured training for career development.

Additional Information

GPS Hospitality is an Equal Opportunity employer and makes reasonable accommodations for applicants with disabilities.