Burger King Shift Leader

GPS Hospitality; Milton (FL); On-site; USD 25,000 - 40,000; Full time

Job summary

An established industry player is seeking a Shift Leader to enhance their restaurant team. This role involves not only performing team member duties but also directing daily operations in the absence of higher management. The ideal candidate will possess strong customer service skills and the ability to thrive in a high-pressure environment. With a focus on team coaching and operational excellence, this position offers a vibrant work culture and opportunities for career development through structured training programs. If you're ready to lead and inspire, this is the role for you!

Benefits

Health & Life Benefits

HSA Program

Anniversary Vacation Bonus

Employee Rewards & Recognition Program

Career Development Programs

Regular Performance Reviews

Qualifications

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Must be 18 years old and authorized to work in the US.

Responsibilities

• Ensure outstanding service and satisfied guests.
• Train and coach the team while supervising operations.
• Follow cash policies and document any violations.

Skills

Customer Service Skills

Supervisory Skills

Problem-Solving Skills

Ability to Work Under Pressure

Tools

GPS Hospitality Systems

Job description

Join to apply for the Burger King Shift Leader role at GPS Hospitality.

We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all the duties performed by the Team Members, with additional responsibility for directing the daily operations of a restaurant in the absence of the Restaurant General Manager and Assistant Manager. This includes ensuring compliance with company standards in all areas of operation such as product preparation, delivery, customer relations, restaurant maintenance, team management, and other duties as required or assigned.

Job Duties

1. Ensure your team provides outstanding service & satisfied guests
2. Train & coach the team
3. Utilize GPS Hospitality Systems to run a great restaurant every shift, every day
4. Set an example by maintaining an excellent working knowledge and high proficiency in restaurant operations
5. Provide coaching and feedback to the team
6. Supervise in accordance with GPS values, traits, and behaviors
7. Demonstrate strong problem-solving skills
8. Follow and enforce all cash policies; address and document any policy violations
9. Perform other duties as assigned by the Restaurant General Manager (RGM)

Job Requirements

1. 0-2 years of supervisory experience in a restaurant or retail setting
2. Excellent customer service skills
3. Ability to perform under pressure in a high-volume setting
4. Must be 18 years old and authorized to work in the US

Physical Requirements

1. Ability to perform motions such as bending, squatting, twisting, pulling, and reaching
2. Ability to work in warm and cold temperatures
3. Ability to stand for 8-10 hours
4. Ability to lift up to 20 lbs

Benefits

We offer a passionate, fun, and positive work environment, with a welcoming and supportive team, along with:

• Regular performance reviews
• Health & Life Benefits
• HSA program
• Anniversary Vacation Bonus
• Employee Rewards & Recognition Program
• Career development through structured training programs

EEO Statement

GPS Hospitality is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to race, color, religion, creed, national origin, ancestry, lineage or citizenship status, age, disability, gender (including pregnancy, childbirth, and related conditions), sexual orientation, genetic information/characteristics, veteran or military status, marital status, or any other characteristic provided by applicable laws.

Accommodation

GPS Hospitality will endeavor to make reasonable accommodations for applicants with disabilities, unless it would impose an undue hardship. If you require assistance, please contact Human Resources at 770-738-8779.