Burger King Shift Leader

GPS Hospitality; McMinnville (TN); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic team as a Shift Leader in an exciting restaurant environment. In this role, you will lead daily operations, ensuring exceptional service and guest satisfaction while training and coaching your team. This position offers a vibrant workplace with opportunities for career development and rewards for your hard work. If you thrive in a fast-paced setting and are passionate about delivering quality service, this is the perfect role for you!

Benefits

Health & Life Benefits

HSA Program

Anniversary Vacation Bonus

Employee Rewards & Recognition Program

Regular Performance Reviews

Structured Training for Career Development

Qualifications

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Must be 18 years old and authorized to work in the US.

Responsibilities

• Ensure outstanding service and satisfied guests.
• Train and coach the team while supervising operations.
• Follow and enforce cash policies and address violations.

Skills

Customer Service Skills

Supervisory Skills

Problem-Solving Skills

Ability to Work Under Pressure

Education

High School Diploma

Tools

GPS Hospitality Systems

Job description

We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all the duties of Team Members, with additional responsibilities for directing daily operations in the absence of the Restaurant General Manager and Assistant Manager. This includes ensuring compliance with company standards across all areas such as product preparation, customer relations, restaurant maintenance, and team management.

Job Duties

1. Ensure your team provides outstanding service and satisfied guests
2. Train and coach the team
3. Utilize GPS Hospitality Systems to operate the restaurant effectively each shift
4. Maintain excellent knowledge of restaurant operations and lead by example
5. Provide coaching and feedback to team members
6. Supervise in accordance with GPS values, traits, and behaviors
7. Demonstrate strong problem-solving skills
8. Follow and enforce all cash policies; address and document violations
9. Perform other duties as assigned by the Restaurant General Manager

Job Requirements

1. 0-2 years of supervisory experience in a restaurant or retail setting
2. Excellent customer service skills
3. Ability to perform under pressure in a high-volume setting
4. Must be 18 years old and authorized to work in the US

Physical Requirements

1. Ability to perform motions such as bending, squatting, twisting, pulling, and reaching
2. Ability to work in warm and cold temperatures
3. Stand for 8-10 hours
4. Lift up to 20 lbs

Benefits

We offer a passionate, fun, and positive work environment, along with:

• Regular performance reviews
• Health & Life Benefits
• HSA program
• Anniversary Vacation Bonus
• Employee Rewards & Recognition Program
• Structured training for career development

EEO Statement

GPS Hospitality is an Equal Opportunity employer. We consider all applicants without regard to race, color, religion, national origin, age, disability, gender, sexual orientation, veteran status, marital status, or other protected characteristics.

Accommodation

We provide reasonable accommodations for qualified applicants with disabilities. Contact Human Resources at 770-738-8779 for assistance.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Restaurants