Burger King Shift Leader

GPS Hospitality; Loxley (AL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Shift Leader to join their vibrant restaurant team. This role is vital for overseeing daily operations and ensuring that all team members deliver exceptional service in a fast-paced environment. The Shift Leader will be responsible for training staff, maintaining operational standards, and providing a positive atmosphere for both guests and employees. If you thrive in a dynamic setting and are passionate about customer service, this position offers a fantastic opportunity for growth and development within a supportive team. Join this exciting venture and make a difference every day!

Benefits

Regular Performance Reviews

Health & Life Benefits

HSA Program

Anniversary Vacation Bonus

Employee Rewards & Recognition Program

Career Development Programs

Qualifications

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Excellent customer service skills and ability to work under pressure.

Responsibilities

• Ensure outstanding service and satisfaction for guests.
• Train and coach the team while supervising daily operations.

Skills

Customer Service Skills

Problem-Solving Skills

Team Management

Education

High School Diploma or Equivalent

Tools

GPS Hospitality Systems

Job description

We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all the duties performed by the Team Members, with additional responsibility for directing the daily operations of a restaurant in the Restaurant General Manager's and Assistant Manager's absence. This includes but is not limited to ensuring compliance with company standards in all areas of operation including product preparation and delivery, customer relations, restaurant maintenance, team management and other duties as required or assigned.

Job Duties:

1. Ensure your team provides outstanding service & satisfied guests
2. Train & coach the team
3. Utilize GPS Hospitality Systems to run a great restaurant every shift, every day
4. Set an example by maintaining an excellent working knowledge and high level of proficiency in restaurant operations
5. Provide coaching and feedback to the team
6. Supervise in accordance with GPS values, traits and behaviors
7. Demonstrate strong problem-solving skills
8. Follow and enforce all cash policies; address and document any policy violations
9. Any / all other duties as assigned by the Restaurant General Manager (RGM)

Job Requirements:

1. 0-2 year of supervisory experience in a restaurant or retail setting
2. Excellent customer service skills
3. Must be able to perform under pressure in a high-volume setting
4. Must be 18 years old and authorized to work in the US

Physical Requirements:

1. Ability to perform the following motions: bending, squatting, twisting, pulling and reaching
2. Ability to work in warm and cold temperatures
3. Ability to stand for 8-10 hours
4. Ability to lift up to 20lbs

About our benefits:

We offer a passionate, fun and positive work environment, with a welcoming and supportive team, along with…

1. Regular performance reviews
2. Health & Life Benefits
3. HSA program
4. Anniversary Vacation Bonus
5. Employee Rewards & Recognition Program
6. Career development through structured training programs