Bull Operator - PBR Dolphin Mall

Xfinity Live!; Miami (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

A vibrant country bar in Miami is seeking a Bull Operator to provide energetic service and maintain safety while guests enjoy the mechanical bull. The ideal candidate has customer service experience, strong communication skills, and an alcohol awareness certification. Duties include verifying IDs, ensuring guests sign waivers, and managing the bull operations. This role requires physical strength and the ability to work nights and weekends.

Qualifications

• At least one year of experience with customer service and/or hosting, preferably with prior mechanical equipment operation.
• Must speak fluent English, other languages preferred.
• Alcohol awareness certification as required by local or state government agency.

Responsibilities

• Provide an energetic, outgoing personality while maintaining professionalism.
• Become familiar with the mechanical controls of the bull.
• Verify and scan guests’ identification to ensure age compliance.
• Report unsafe or malfunctioning equipment to supervisor.

Skills

Customer service experience

Communication skills

Fluent English

Attention to detail

Basic math skills

Job description

PBR at Vivo! Dolphin Mall
11401 NW 12th Street
Miami, FL 331726904, USA

Description

From the toughest sport on dirt, comes Miami’s most stunning country bar; PBR Miami. Buckle up for line dancing, cold beer, hard drinks, and a little bull ridin’. Let PBR bring out the Cowboy or Cowgirl spirit in you!

Bull Operator Responsibilities include, but are not limited to:

• Provide an energetic, outgoing, fun personality while maintaining professionalism.
• Perform varied duties to ensure all aspects of the proper steps of service.
• Offer polite, professional, and courteous customer service.
• Communicate effectively, clearly, patiently and humorously with co-workers and guests.
• Present and encourage current promotions to guests.
• Become and remain familiar with the mechanical controls of the bull in order to provide a pleasant experience for the guests.
• Ensure familiarity with the application to have guests electronically sign the establishment's waiver.
• Verify and scan guests’ identification to ensure that they meet minimum age requirements.
• Provide the establishment’s waiver to the guest and making sure the guest knows the rules for riding the mechanical bull and signs this waiver.
• Reports all unsafe or malfunctioning equipment to supervisor.

Bull Operator Qualifications

• At least one year of experience with customer service and/or hosting, preferably with prior mechanical equipment operation.
• Must be at least age 18.
• Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with guests, other employees, supervisors, and security.
• Ability to provide attention to detail, specifically pertaining to safety when working with the guests and co-workers in the Bull Pen; and when verifying identification.
• Alcohol awareness certification as required by local or state government agency.
• Reading and writing abilities are utilized often when verifying identification, completing paperwork, etc.
• Basic math skills are frequently used when working within a large crowd of guests.
• May be required to work nights, weekends, and/or holidays.

The Bull Operator position requires the ability to perform the following:

• Carrying, lifting, pushing and/or pulling items weighing up to 50 pounds.
• Frequently standing up and moving about the venue.
• Frequently handling objects and equipment to maintain the Bull Pen.
• Frequently bending, stooping, kneeling, climbing and crawling.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.