Bull Operator - PBR Cary

ENT1009ECIL; Cary (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

PBR Cary is seeking a Bull Operator to deliver high-energy guest service and oversee the mechanical bull experience. You will engage guests with a fun yet professional demeanor while maintaining safety protocols in a lively bar environment.

The role requires comfort with mechanical equipment, ability to verify IDs and waivers, and strong communication with staff and guests. Nights, weekends, and holidays may be required.

Qualifications

• Must be at least 18 years old.
• Fluent English required; other languages are a plus.
• Experience in customer service or hosting is preferred.
• Alcohol awareness certification as required by local/state regulations.
• Strong communication, reading/writing, and basic math skills.
• Flexible to work nights, weekends and holidays.

Responsibilities

• Provide energetic, outgoing and professional service.
• Perform duties to ensure smooth service operations.
• Offer polite, courteous customer service.
• Communicate clearly with guests and team members.
• Promote current promotions to guests.
• Familiarize with mechanical bull controls for guest safety and experience.
• Ensure guests sign waivers and verify minimum age requirements.
• Provide waivers and explain rules to riders.
• Report any unsafe or malfunctioning equipment to a supervisor.

Skills

Customer service

Hosting

Mechanical equipment

Communication

Attention to detail

Alcohol certification

Reading and writing

Math skills

Shift flexibility

Fluent English

Job description

From the toughest sport on dirt, comes North Carolina's most stunning country bar; PBR Cary. Buckle up for line dancing, cold beer, hard drinks, and a little bull ridin’. Let PBR bring out the Cowboy or Cowgirl spirit in you!

Bull Operator Responsibilities include, but are not limited to:

• Provide an energetic, outgoing, fun personality while maintaining professionalism.
• Perform varied duties to ensure all aspects of the proper steps of service.
• Offer polite, professional, and courteous customer service.
• Communicate effectively, clearly, patiently and humorously with co-workers and guests.
• Present and encourage current promotions to guests.
• Become and remain familiar with the mechanical controls of the bull in order to provide a pleasant experience for the guests.
• Ensure familiarity with the application to have guests electronically sign the establishment's waiver.
• Verify and scan guests’ identification to ensure that they meet minimum age requirements.
• Provide the establishment’s waiver to the guest and making sure the guest knows the rules for riding the mechanical bull and signs this waiver.
• Reports all unsafe or malfunctioning equipment to supervisor.

Bull Operator Qualifications

• At least one year of experience with customer service and/or hosting, preferably with prior mechanical equipment operation.
• Must be at least age 18.
• Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with guests, other employees, supervisors, and security.
• Ability to provide attention to detail, specifically pertaining to safety when working with the guests and co-workers in the Bull Pen; and when verifying identification.
• Alcohol awareness certification as required by local or state government agency.
• Reading and writing abilities are utilized often when verifying identification, completing paperwork, etc.
• Basic math skills are frequently used when working within a large crowd of guests.
• May be required to work nights, weekends, and/or holidays.

The Bull Operator position requires the ability to perform the following:

• Carrying, lifting, pushing and/or pulling items weighing up to 50 pounds.
• Frequently standing up and moving about the venue.
• Frequently handling objects and equipment to maintain the Bull Pen.
• Frequently bending, stooping, kneeling, climbing and crawling.