Bull Operator - PBR Texas

Texas Live!; Arlington (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Texas Live! in Arlington, TX is seeking a Bull Operator to join the flagship PBR bar. You will bring energetic, professional service while managing the mechanical bull and guest safety.

Responsibilities include guiding guests through the riding experience, explaining promotions, verifying IDs, and reporting any equipment issues. This role requires strong English communication and the ability to work nights, weekends, and holidays.

Qualifications

• At least 1 year of customer service/hosting experience.
• Must be at least 18 years old.
• Fluent in English; other languages preferred.
• Strong communication and safety-awareness skills.
• Ability to work nights, weekends, and holidays.

Responsibilities

• Provide an energetic, outgoing, fun personality while maintaining professionalism.
• Perform varied duties to ensure all aspects of the proper steps of service.
• Offer polite, professional, and courteous customer service.
• Communicate effectively with guests and co-workers.
• Present and encourage current promotions to guests.
• Become familiar with the mechanical controls of the bull to provide a pleasant experience for guests.
• Verify and sign waivers and ensure guests meet minimum age requirements.
• Provide waiver and explain rules for riding the mechanical bull.
• Report unsafe or malfunctioning equipment to supervisor.

Skills

Customer service

Hosting

English fluency

Communication

Safety awareness

Attention to detail

Alcohol awareness

Reading & writing

Job description

Born from the toughest sport on dirt, the flagship PBR bar at Texas Live! is the largest PBR venue in the country. The venue is a powerhouse concept that brings an authentic country experience to Arlington, marrying an electric combination of “cowboy cool” and big-time, Texas-sized entertainment. Featuring two mechanical bulls, the country’s flagship PBR exceeds 1,500-capacity and includes a 7,000 square foot balcony overlooking Arlington Backyard. Throw in cold beer, hard drinks, and a little bull ridin' and it's every cowboy and cowgirl's nighttime oasis.

Bull Operator Responsibilities include, but are not limited to:

• Provide an energetic, outgoing, fun personality while maintaining professionalism.
• Perform varied duties to ensure all aspects of the proper steps of service.
• Offer polite, professional, and courteous customer service.
• Communicate effectively, clearly, patiently and humorously with co-workers and guests.
• Present and encourage current promotions to guests.
• Become and remain familiar with the mechanical controls of the bull in order to provide a pleasant experience for the guests.
• Ensure familiarity with the application to have guests electronically sign the establishment's waiver.
• Verify and scan guests’ identification to ensure that they meet minimum age requirements.
• Provide the establishment’s waiver to the guest and making sure the guest knows the rules for riding the mechanical bull and signs this waiver.
• Reports all unsafe or malfunctioning equipment to supervisor.

Bull Operator Qualifications

• At least one year of experience with customer service and/or hosting, preferably with prior mechanical equipment operation.
• Must be at least age 18.
• Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with guests, other employees, supervisors, and security.
• Ability to provide attention to detail, specifically pertaining to safety when working with the guests and co-workers in the Bull Pen; and when verifying identification.
• Alcohol awareness certification as required by local or state government agency.
• Reading and writing abilities are utilized often when verifying identification, completing paperwork, etc.
• Basic math skills are frequently used when working within a large crowd of guests.
• May be required to work nights, weekends, and/or holidays.

The Bull Operator position requires the ability to perform the following:

• Carrying, lifting, pushing and/or pulling items weighing up to 50 pounds.
• Frequently standing up and moving about the venue.
• Frequently handling objects and equipment to maintain the Bull Pen.
• Frequently bending, stooping, kneeling, climbing and crawling.