Building & Zoning Administrative Coordinator

Andover Public Schools; Andover (MA); On-site; USD 52,000 - 68,000; Full time

Job summary

The Town of Andover seeks an organized Administrative Assistant for the Department of Community Development & Planning. You will handle front-desk duties, respond to inquiries, and support permit processes including building, electrical, plumbing and gas permits and related fees.

You will also assist boards such as Zoning and Design Review, prepare notices and agendas, take minutes, and maintain calendars and records, with evening meetings as scheduled.

Qualifications

• Knowledge of standard office procedures and forms.
• Ability to prepare routine-to-complex correspondence and reports.
• Ability to interpret zoning and building policies and apply guidelines.
• Ability to learn and operate computer and web-based systems.
• Strong interpersonal skills for diverse customer interactions.
• Accurate mathematical calculations and data handling.

Responsibilities

• Provide assistance to internal and external customers of the department.
• Greet visitors, answer phones, explain procedures, refer complex issues.
• Review and issuance of building, electrical, plumbing and gas permits and related fees.
• Assist in administrative support to boards such as the Zoning Board of Appeals.
• Prepare and file meeting notices, agendas, abutters lists, minutes, and records.
• Schedule inspections and assist with special projects or studies.
• Perform related duties as required and contribute to shared services.

Skills

Office procedures

Correspondence

Customer service

Zoning/building policies

Computer systems

Mathematical calculations

Multitasking

Attention to detail

Education

Secretarial or business school (2 years)

Tools

Office software

Job description

The Town of Andover seeks an organized Administrative Assistant for the Department of Community Development & Planning. You will handle front-desk duties, respond to inquiries, and support permit processes including building, electrical, plumbing and gas permits and related fees.

You will also assist boards such as Zoning and Design Review, prepare notices and agendas, take minutes, and maintain calendars and records, with evening meetings as scheduled.