Building Receptionist- Piedmont Geriatric Hospital

Department of Behavioral Health and Developmental Services; Crewe (VA); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

Health plans

Life insurance

Retirement plans

13 paid holidays

Annual leave

Sick leave

Employee discounts

Job summary

Piedmont Geriatric Hospital is seeking a Building Receptionist to serve as the first point of contact for employees, visitors, and callers. The role involves professional phone support, routing inquiries, and managing mail and documents to support daily operations at Building 29.

Responsibilities include assisting applicants and staff with forms, coordinating lunch breaks and time-off schedules with administrative staff, and helping maintain accurate records for logs and reports.

Qualifications

• Knowledge of office practices, procedures, and current office equipment.
• Typing and data entry skills; proficiency with Microsoft Office Word and Excel.

Responsibilities

• Provide professional phone support and route inquiries to appropriate departments.
• Manage incoming mail and documents and ensure accurate message handling.
• Direct requests to the appropriate departments and maintain records for logs and reports.
• Support Building 29 staff with copying, sorting, and collating materials and assist with forms.

Skills

Typing

Data entry

Microsoft Office

Tools

Postal meter

Photocopiers

PCs and software

Job description

Title: Building Receptionist- Piedmont Geriatric Hospital

State Role Title: Admin and Office Spec II

Hiring Range: $32,589 -$44,973

Pay Band: 2

Agency: Dept Behavioral Health/Develop

Location: Piedmont Geriatric Hospital

Agency Website: https://www.pgh.dbhds.virginia.gov/

Recruitment Type: General Public - G

Job Duties

The Receptionist for Building 29 serves as the primary point of contact for employees, visitors, and callers, providing professional phone support, routing inquiries, and managing incoming mail and documents. This role ensures smooth daily operations by directing requests to the appropriate departments, maintaining accurate message handling, and supporting Building 29 teams with tasks such as copying, sorting, and collating materials. The Receptionist also helps applicants and staff complete required forms and coordinates lunch breaks and time‑off schedules with other administrative staff to maintain consistent coverage.

• Demonstrated ability to format reports and data for administrative management of resources, etc.
• Demonstrated ability to learn operation of office equipment as updated or upgraded. Working knowledge of standard English grammar, punctuation, and usage.
• Demonstrated ability to communicate with staff and public harmoniously.
• Demonstrated ability to interpret and follow oral and written instructions and policies; collect, assemble, and maintain information for logs and reports.

Minimum Qualifications

• Working knowledge of office practices, procedures, and current office equipment required.
• This includes working skills in typing, data entry and use of office equipment and systems such as postal meter and scale, photocopiers, PCs and software, including Microsoft Office (Word and Excel).

Additional Considerations

• Prior experience as a switchboard operator.
• Prior experience in a government, healthcare, or multi-department setting.

Background Investigation

All applicants are subject to an extensive background investigation and a pre-employment drug screening. This investigation may include fingerprint checks (State Police, FBI), local agency checks, Department of Social Services/Child Protective Services checks, employment verification, and verification of education relevant to the position.

Under Virginia Code

• 37.2-314 and 37.2-408.1, the Department of Behavioral Health & Developmental Services is prohibited from employing or using as volunteers, persons who have been convicted of specific (“barrier”) crimes or persons who may be the subject of pending (“barrier”) charges as listed under Virginia Code
• 19.2-392.02.

Reasonable Accommodations

Reasonable accommodations are available to individuals with disabilities during the application and/or interview process in accordance with the Americans with Disabilities Act. If you require assistance or accommodation, please notify Human Resources at 804-766-3322 during business hours (8:00 a.m. to 4:30 p.m.).

Equal Opportunity

Piedmont Geriatric Hospital (PGH) is committed to conducting all aspects of human resource management without regard to race (or traits historically associated with race, including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), sex, color, national origin, religion, sexual orientation, gender identity or expression, age, veteran status, political affiliation, disability, genetic information, and pregnancy, childbirth, or related medical conditions.* There shall be no retaliation against anyone making allegations of violations of this policy.

Veteran Preference

Piedmont Geriatric Hospital (PGH) is a Virginia Values Veterans (V3) certified employer and provides hiring preference to qualified veterans and service members. We highly encourage veterans, active members of the Virginia National Guard, and U.S. Military Reserve members to apply and respond accordingly on the state application.

Benefits

• your choice of health plans
• paid life insurance
• retirement plans
• 13 paid holidays
• annual leave
• family personal leave
• sick leave
• employee discount programs
• and more!

Contact Information

Name: Tricia Wilson

Phone: [phone]

Email: [e-mail]