Building Receptionist- Piedmont Geriatric Hospital

Commonwealth of VA Careers; Virginia (MN); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

Health plans

Paid holidays

Retirement plans

Job summary

Commonwealth of Virginia's Piedmont Geriatric Hospital is seeking a Building Receptionist to serve as the primary contact for employees and visitors, handling phone support, routing inquiries, and managing mail and documents. The role supports daily operations and ensures coverage by coordinating forms, breaks, and absences with administrative staff.

Responsibilities include formatting reports, operating office equipment, and maintaining policies.

Qualifications

• Proficient in office practices and equipment.
• Typing and data entry skills required.
• Experience handling mail/documents and form completion.

Responsibilities

• Greet employees, visitors and callers and direct inquiries.
• Route requests to appropriate departments and manage messages.
• Support Building 29 teams with copying, sorting and collating materials.

Skills

Phone support

Recordkeeping

MS Office

Education

Basic office skills

Tools

Word

Excel

Job description

Title: Building Receptionist- Piedmont Geriatric Hospital

State Role Title: Admin and Office Spec II

Hiring Range: $32,589 -$44,973

Pay Band: 2

Agency: Dept Behavioral Health/Develop

Location: Piedmont Geriatric Hospital

Agency Website: https://www.pgh.dbhds.virginia.gov/

Recruitment Type: General Public - G

Job Duties

The Receptionist for Building 29 serves as the primary point of contact for employees, visitors, and callers, providing professional phone support, routing inquiries, and managing incoming mail and documents. This role ensures smooth daily operations by directing requests to the appropriate departments, maintaining accurate message handling, and supporting Building 29 teams with tasks such as copying, sorting, and collating materials. The Receptionist also helps applicants and staff complete required forms and coordinates lunch breaks and time‑off schedules with other administrative staff to maintain consistent coverage.

• Demonstrated ability to format reports and data for administrative management of resources, etc.
• Demonstrated ability to learn operation of office equipment as updated or upgraded. Working knowledge of standard English grammar, punctuation, and usage.
• Demonstrated ability to communicate with staff and public harmoniously.
• Demonstrated ability to interpret and follow oral and written instructions and policies; collect, assemble, and maintain information for logs and reports.

Minimum Qualifications

• Working knowledge of office practices, procedures, and current office equipment required.
• This includes working skills in typing, data entry and use of office equipment and systems such as postal meter and scale, photocopiers, PCs and software, including Microsoft Office (Word and Excel).

Additional Considerations

• Prior experience as a switchboard operator.
• Prior experience in a government, healthcare, or multi-department setting.

Contact Information

Name: Tricia Wilson

Phone: [phone]

Email: [e-mail]

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Benefits

• Benefits: Piedmont Geriatric Hospital (PGH) offers a comprehensive benefits package, including your choice of health plans, paid life insurance, retirement plans, 13 paid holidays, annual leave, family personal leave, sick leave, employee discount programs, and more!

Equal Opportunity

Equal Opportunity: Piedmont Geriatric Hospital (PGH) is committed to conducting all aspects of human resource management without regard to race (or traits historically associated with race, including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), sex, color, national origin, religion, sexual orientation, gender identity or expression, age, veteran status, political affiliation, disability, genetic information, and pregnancy, childbirth, or related medical conditions.* There shall be no retaliation against anyone making allegations of violations of this policy.

Veteran Preference

Piedmont Geriatric Hospital (PGH) is a Virginia Values Veterans (V3) certified employer and provides hiring preference to qualified veterans and service members. We highly encourage veterans, active members of the Virginia National Guard, and U.S. Military Reserve members to apply and respond accordingly on the state application.

Background Investigation

All applicants are subject to an extensive background investigation and a pre-employment drug screening. This investigation may include fingerprint checks (State Police, FBI), local agency checks, Department of Social Services/Child Protective Services checks, employment verification, and verification of education relevant to the position.

Reasonable Accommodations

Reasonable accommodations are available to individuals with disabilities during the application and/or interview process in accordance with the Americans with Disabilities Act. If you require assistance or accommodation, please notify Human Resources at 804-766-3322 during business hours (8:00 a.m. to 4:30 p.m.).

Note

Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.