Building Materials Sales Pro — Customer-Focused

Lowe's Companies, Inc.; Prescott (AZ); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health Insurance

Tuition assistance

Company 401(k) matching

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate to welcome customers, help them find products, and provide friendly, professional service across departments. You will assist in locating merchandise, stocking shelves, processing orders, and supporting customers through checkout.

The role offers growth opportunities and exposure to various home improvement categories. You will work in a dynamic retail environment, interacting with customers daily, handling merchandise, and staying attentive to

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• Bi-lingual skills (preferred)

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail tech experience

Basic arithmetic

Prolonged standing

Lifting 25 lbs

Bi-lingual skills

Tools

Smartphones/Tablets

Job description

Lowe's is seeking a Customer Service Associate to welcome customers, help them find products, and provide friendly, professional service across departments. You will assist in locating merchandise, stocking shelves, processing orders, and supporting customers through checkout.

The role offers growth opportunities and exposure to various home improvement categories. You will work in a dynamic retail environment, interacting with customers daily, handling merchandise, and staying attentive to