Building Materials Sales Pro & Customer Champion

Lowe's Companies, Inc.; Philadelphia (MS); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance

Company-matching 401(k)

Employee Stock Purchase Program

Associate Discount (10%)

Track to the Trades program

Job summary

Lowe's in the United States is hiring a Customer Service Associate to welcome customers and help them find products and services for home improvement. You will engage with customers, answer questions, locate merchandise, and support efficient store operations across departments like Appliances, Hardware, and Live Nursery.

You will listen to customers, resolve questions, stock shelves, and process orders to ensure on-time delivery.

Qualifications

• 6 months experience using a computer and common retail technology.
• Reading, writing, and basic arithmetic skills.
• Ability to stand for long periods and lift up to 75 pounds with assistance when needed.

Responsibilities

• Welcome customers, answer questions, and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Stock shelves and replenish supplies in a timely manner.
• Process orders and deliveries accurately so customers receive items as expected.
• Cross-train in other areas to help deliver the best customer service.
• Prepare merchandise for department needs (e.g., paint, pipe, wood, drywall).
• Guide customers through shopping or checkout.

Skills

Customer service

Communication

Multitasking

Tools

POS systems

Job description

Lowe's in the United States is hiring a Customer Service Associate to welcome customers and help them find products and services for home improvement. You will engage with customers, answer questions, locate merchandise, and support efficient store operations across departments like Appliances, Hardware, and Live Nursery.

You will listen to customers, resolve questions, stock shelves, and process orders to ensure on-time delivery.