Building Materials Customer Care Associate

Lowe's Home Centers, LLC; United States; On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Customer Service Associate role focusing on welcoming customers, helping them find products, and resolving home-improvement needs. You will interact with guests throughout the day, answer questions, and ensure customer satisfaction.

Responsibilities include stocking, assisting across departments, processing orders, and delivering friendly service while maintaining store standards.

Qualifications

• 6 months of computer use including inputting, accessing, modifying, or outputting information.
• 6 months of using common retail technology (phones, tablets, etc.).
• Reading, writing and basic arithmetic skills.
• Ability to stand for long periods and lift up to 25 lbs.
• Retail or customer service experience is a plus.

Responsibilities

• Welcome customers, answer questions, and deliver friendly, professional service.
• Assist customers in locating and handling merchandise.
• Stock shelves and replenish supplies as needed.
• Process orders and deliveries accurately to meet expectations.
• Cross-train in other store areas to optimize customer service.
• Prepare department merchandise to meet customer needs (e.g., paint, pipe, wood).
• Guide customers through shopping or checkout.

Skills

Computer literacy

Customer service

Multitasking

Communication

Tools

Smartphones/Tablets

Job description

Lowe's Customer Service Associate role focusing on welcoming customers, helping them find products, and resolving home-improvement needs. You will interact with guests throughout the day, answer questions, and ensure customer satisfaction.

Responsibilities include stocking, assisting across departments, processing orders, and delivering friendly service while maintaining store standards.