Building Materials Sales Associate — Customer-Focused

Newfane Lumber & Mfg Co Inc; City of Lockport (NY); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Locally owned and operated

Employee discounts

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Job summary

Newfane Lumber Company is seeking a friendly Sales Associate to help customers and maintain a clean, inviting store floor. You will learn about building materials, assist with add-on sales, and provide exceptional service in person and on the phone.

The role emphasizes teamwork, ongoing product knowledge, and a willingness to help customers complete their projects. Responsibilities include processing orders, creating material lists, restocking, merchandising, promotions support, and ensuring

Qualifications

• Outstanding customer service skills and a professional attitude.
• Knowledge of store products and willingness to learn.
• Organized, self-starting, problem-solver.
• Knowledge of sales methods and techniques.
• Experience with POS systems, pricing lookup, special orders; MS Word/PowerPoint.
• Strong math, reading, writing, and communication skills.
• Able to lift up to 80 lbs.
• Flexible schedule including evenings, weekends, holidays.

Responsibilities

• Provide excellent customer service in person and on the phone; assist with add-on sales and special orders.
• Provide a material list for customer project and estimate materials needed.
• Create inviting environment; maintain clean, orderly sales floor.
• Notify customers of promotions and new products.
• Assist loading products into customers' vehicles.
• Merchandise products according to planograms and maintain signage.
• Restock shelves as necessary.
• Assist in regular inventory of stock.
• Face and front product at start/end of shift; as time permits.
• Help store staff with other tasks as needed.
• Identify shoplifters and respond per store policy.
• Adhere to store policies and safety standards.

Skills

Outstanding customer service

Professional attitude

Product knowledge

Organized

Self-starter

Sales methods

POS systems

MS Word

PowerPoint

Strong math/communication

Lift 80 lbs

Flexible schedule

Tools

Point-of-sale systems

Job description

Newfane Lumber Company is seeking a friendly Sales Associate to help customers and maintain a clean, inviting store floor. You will learn about building materials, assist with add-on sales, and provide exceptional service in person and on the phone.

The role emphasizes teamwork, ongoing product knowledge, and a willingness to help customers complete their projects. Responsibilities include processing orders, creating material lists, restocking, merchandising, promotions support, and ensuring