Sales Associate

Newfane Lumber & Mfg Co Inc; City of Lockport (NY); Presencial; USD 21.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Locally owned and operated

Employee discounts

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Descripción de la vacante

Newfane Lumber Company is seeking a friendly Sales Associate to help customers and maintain a clean, inviting store floor. You will learn about building materials, assist with add-on sales, and provide exceptional service in person and on the phone.

The role emphasizes teamwork, ongoing product knowledge, and a willingness to help customers complete their projects. Responsibilities include processing orders, creating material lists, restocking, merchandising, promotions support, and ensuring

Formación

• Outstanding customer service skills and a professional attitude.
• Knowledge of store products and willingness to learn.
• Organized, self-starting, problem-solver.
• Knowledge of sales methods and techniques.
• Experience with POS systems, pricing lookup, special orders; MS Word/PowerPoint.
• Strong math, reading, writing, and communication skills.
• Able to lift up to 80 lbs.
• Flexible schedule including evenings, weekends, holidays.

Responsabilidades

• Provide excellent customer service in person and on the phone; assist with add-on sales and special orders.
• Provide a material list for customer project and estimate materials needed.
• Create inviting environment; maintain clean, orderly sales floor.
• Notify customers of promotions and new products.
• Assist loading products into customers' vehicles.
• Merchandise products according to planograms and maintain signage.
• Restock shelves as necessary.
• Assist in regular inventory of stock.
• Face and front product at start/end of shift; as time permits.
• Help store staff with other tasks as needed.
• Identify shoplifters and respond per store policy.
• Adhere to store policies and safety standards.

Conocimientos

Outstanding customer service

Professional attitude

Product knowledge

Organized

Self-starter

Sales methods

POS systems

MS Word

PowerPoint

Strong math/communication

Lift 80 lbs

Flexible schedule

Herramientas

Point-of-sale systems

Descripción del empleo

Benefits:

• Locally owned and operated
• Employee discounts
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing

You might be a great fit if…

• You enjoy serving others as we would like to be served.
• Making the best even better.
• You enjoy making a difference in your community.
• You enjoy helping others.
• You enjoy working in teams.
• You're motivated to learn new skills.

Job Summary:

Sales associates are expected to maintain a positive representation of Newfane Lumber Company by providing an outstanding customer service experience consistent with company values. The main task of a sales associate is to assist customers and maintain a clean and efficient sales floor. They should be willing to continually learn and expand their knowledge of the retail building material industry. Some experience/knowledge of building material and their applications is very helpful. Their job will include, but is not limited to, the following responsibilities:

Responsibilities:

• Provide excellent customer service by assisting customers, both in person and on the phone, answering their questions, helping them find merchandise, and suggesting add-on sales that will help them complete their project. This may also include processing special orders.
• Provide a material list for customer's project. (Be able to estimate what material is needed)
• Create an inviting environment for customers by maintaining a clean and orderly sales floor, including housekeeping tasks.
• Notify customers of upcoming promotions and new products.
• Assist with loading products into customer’s vehicles as needed.
• Merchandise products according to prescribed planograms and help maintain signage.
• Restock shelves as necessary.
• Assist in taking regular inventory of stock.
• Face and front product throughout the store at the beginning and end of the shift, and as time permits throughout the day.
• Help store staff with other tasks as needed.
• Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.
• Adhere to all store policies and safety standards.

Qualifications:

• Outstanding customer service skills and a professional attitude.
• A working knowledge of the products contained in the store with a willingness to continue to learn.
• Organized, self-starter who thinks independently and solves problems.
• Knowledge of effective sales methods and techniques.
• Knowledge of point-of-sale systems in order to assist with price lookup, special orders, and order entry. Knowledge of MS Word and PowerPoint.
• Strong math, reading, writing, and communication skills.
• Able to lift up to 80 lbs.
• Able to work a flexible schedule, including evenings, weekends, and holidays as needed.

Goals:

• Boost overall sales by closing the sale and add-on sales.
• Continually expand knowledge of all departments in the store.
• Become a versatile employee, able to help in other areas when needed.
• Take a personal interest in products sold in the store and gain the knowledge to make new products and merchandising recommendations to management.
• After enough experience, become a mentor to new employees and help them understand products and retail concepts.