Building Maintenance Worker

Madison Telecommunications Inc; Atlanta (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Madison Telecommunications Inc seeks qualified technicians to install and service telephone, security, video, and internet systems. Candidates should demonstrate exceptional customer service, problem-solving skills, and technical proficiency. The role involves local travel, mandatory training, and adherence to safety protocols. Benefits include health insurance and a 401(k) plan.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Life Insurance

Short-Term and Long-Term Disability Policies

Qualifications

• Requires successful completion of pre-employment tests.
• Active driver's license required.
• Must pass comprehensive criminal background check.

Responsibilities

• Complete installations according to standards.
• Maintain tools and vehicles.
• Communicate effectively with Dispatch.

Skills

Technical Proficiency

Problem-Solving Skills

Customer Focus

Communication Skills

Attention to Detail

Adaptability

Safety Consciousness

Teamwork

Continuous Learning

Education

High School or GED preferred

Job description

Technicians install and service telephone, security, video, and internet systems, troubleshoot issues, and educate customers.

• Work Type : In-person only (remote work not available).
• Residency : Applicants must live within daily commuting distance. No relocation assistance is provided.
• Compensation : U.S.-based employment only; pay in U.S. Dollars.

DUTIES & RESPONSIBILITES

• Complete all installations according to company and industry standards.
• Acquire and return equipment as directed.
• Maintain tools and vehicles; report any maintenance issues.
• Communicate with Dispatch on arrivals, departures, and any delays.
• Accurately complete daily reports and paperwork.
• Maintain a clean and organized work vehicle and immediately report maintenance issues to the Fleet Manager, if operating a company vehicle. Job requires local travel 100% of the time.
• Technical development training / certification is required; successful completion is mandatory to remain an active employee.
• Follow all company & OSHA safety rules.
• Other duties as assigned.

PGM25

• Technical Proficiency : Possess a strong understanding of cable systems, including installation techniques, troubleshooting methods, and maintenance procedures.
• Problem-Solving Skills : Ability to identify and resolve technical issues efficiently, using critical thinking and analytical skills.
• Customer Focus : Dedication to providing excellent customer service, addressing customer needs, and ensuring satisfaction.
• Communication Skills : Clear and effective communication with customers, team members, and supervisors, both verbally and in writing.
• Attention to Detail : Thoroughness and precision in performing installations, conducting tests, and maintaining records.
• Adaptability : Flexibility to work in various environments and adapt to changing priorities or challenges.
• Safety Consciousness : Commitment to following safety protocols and regulations to prevent accidents and ensure a safe working environment.
• Teamwork : Ability to collaborate with colleagues, share knowledge, and contribute to the overall success of the team.
• Continuous Learning : Eagerness to stay updated on industry advancements, new technologies, and best practices through ongoing training and self-education.

SKILLS

• Install residential / commercial video, HIS, XHS, CDV installation knowledge (training provided).
• Strong customer service, time management and communications abilities.
• Due to the nature of our customer base, fluency in English (speaking and understanding) is required.
• Read and interpret operating instructions and procedures.
• Basic math, computer, and troubleshooting skills.
• Navigating and adjusting operating systems.
• Ability to identify and troubleshoot technical difficulties.
• Manage time effectively and work independently.

EDUCATION / QUALIFICATIONS

• High School or GED preferred.
• Requires the successful completion of all pre-employment testing, acceptable driving record and active driver's license.
• Hold a valid driver's license.
• Be at least 21 years old.
• Have a minimum of three (3) years of driving history.
• Maintain an acceptable Motor Vehicle Record (MVR) with no major violations is required. Note : Insurance carriers may review up to seven (7) years of driving history to determine eligibility.
• Must be able to independently operate a motor vehicle.
• Due to the sensitive nature of our work inside customers' homes and businesses, all applicants must pass a comprehensive criminal background check. Felony convictions will result in disqualification. Misdemeanors will be evaluated individually; however, offenses involving theft, assault, battery, or drug distribution within the past seven (7) years will result in disqualification.

COMPENSATION

• Paid hourly, with a potential production bonus based on work completed, experience, certifications, quality of work, punctuality, professionalism, and adherence to company standards.
• Benefits offered include Health, Dental, Vision, Long Term and Short-Term Disability Policies, Life Insurance (Company paid and optional voluntary), Aflac plans, and a 401(k) with a company match.

PHYSICAL REQUIREMENTS

• Lift up to 100 lbs., climb ladders (up to 28 ft.) and work at heights.
• Use hand tools.
• Frequent stooping, bending and twisting required.
• Work indoors, outdoors, in confined spaces, and while exposed to varied weather.
• Drive during all weather conditions, daytime and nighttime.
• Madison Telecommunications is a Drug-Free Workplace. Pre-employment, post-accident and random drug screenings are mandatory.

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