Building Maintenance Assistant

Madison East DoubleTree by Hilton; Madison (WI); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Worldwide hotel discounts

Free stays at NCG properties

Bonuses - Catch of the Day

Volunteer hours

401(k) plan

Job summary

NCG Hospitality is seeking a Building Maintenance Assistant for the DoubleTree by Hilton Madison East to support daily hotel upkeep and guest comfort. Flexible morning or evening shifts are available, with weekends and holidays requiring availability.

Starting wage is $17.50/hour with potential increases for experienced applicants. Ideal candidates will have 6 months to 1 year of hands-on maintenance or facilities experience and hotel environment exposure.

Qualifications

• 6–12 months of general maintenance or building engineering experience.
• Hotel, building or apartment maintenance experience desirable.
• Knowledge of mechanical, electrical, plumbing systems.
• Ability to use common power and hand tools.
• Detail-oriented and able to perform repetitive tasks accurately.

Responsibilities

• Respond to maintenance requests and assist in upkeep of the property.
• Perform guest room preventive maintenance tasks as needed.
• Maintain grounds, landscaping, and parking areas in a clean and safe state.
• Assist with pool, spa, and general area maintenance per codes and brand standards.

Skills

General maintenance

Facilities experience

Building systems knowledge

Tools use

Attention to detail

Problem solving

Tools

Power tools

HVAC cleaning

Electrical basics

Plumbing basics

Job description

Building Maintenance Assistant, DoubleTree by Hilton Madison East

Join a 2025 USA Today Top Workplace Winner!
Starting at $17.50/hour, experienced candidates may qualify for a higher wage
Flexible availability required Monday to Friday, Weekends, and Holidays

Open to both Morning and Eveningshifts

6 months to 1 year of general maintenance, facilities, building engineering, or related hands‑on experience required.
Hotel experience preferred.

Why You’ll Love Working Here

The Building Maintenance Assistant position is more than a job, it’s a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility.

We take great pride in the inclusive environment we’ve created attributing to our award‑winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the DoubleTree by Hilton Madison East.

How You’ll Make An Impact

Our detail‑oriented Building Maintenance Assistant responds to maintenance requests, and supports the overall upkeep of the property.

• Performs guest room preventative maintenance duties such as painting, battery replacement, smoke detector checks and HVAC cleaning
• Maintains the grounds, landscaping, outbuildings and parking areas in a clean, neat, safe and attractive manner
• Assists in maintaining pool, spa and general area of the property according to specific local codes and brand standards
• Promptly responds to reports of guest problems and concerns

What Success Looks Likes

• Prior hotel, building or apartment maintenance experience is desirable, but not necessary
• General knowledge of mechanical, electrical, plumbing, and building construction
• Operation knowledge of common power and hand tools
• Ability to perform task-oriented repetitive functions consistently, on‑time and error free
• Ability to be patient and creatively problem solve

What Will You Get At NCG Hospitality?

The DoubleTree by Hilton Madison East is proudly managed by NCG Hospitality, an award winning, family‑owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties.

Career Development

• Personalized career pathing and skill development
• Leadership and mentorship programs
• Educational and certification reimbursement

Team Member Perks

• Worldwide hotel discounts and free stays at NCG Hospitality managed hotels
• Catch of the Day – earn bonuses for going above and beyond to support team and guests
• Everyone Sells – earn cash for bringing in business to our properties
• Paid Volunteer hours – Earn money for community service

Health & Wellness Benefits

• Medical, dental, and vision plans
• Paid sick time and Paid Time Off
• Virtual telehealth access and employee assistance resources
• Monthly health and fitness reimbursement programs

Financial Support

• Same-day pay options
• Referral bonus – earn cash for bringing great team members
• 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%

Ready To Grow With Us?

Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality.

NCG Hospitality is proud to be an Equal Opportunity Employer.