Building Concierge for Resident Services

The John Stewart Company; San Francisco (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

Vacation & Sick Time

401K Plan

Commuter benefits

Wellness Reimbursement

Job summary

The John Stewart Company in San Francisco is seeking a diligent front desk/office clerk to greet residents, answer phones, process messages, and support maintenance work orders. You will assist with mail distribution, visitor sign-in, and incident reporting while upholding fair housing guidelines.

Ideal candidates have strong English communication, basic computer skills (MS Word & Excel), and a patient, service-oriented approach to a diverse resident population.

Qualifications

• Experience interacting with people from diverse backgrounds is a plus.
• Fluent English communication skills required.
• Basic computer skills with MS Word & Excel needed.

Responsibilities

• Answer telephones, direct calls, take messages and assist with emergencies.
• Assist with office tasks such as work orders, visitor forms, and mail handling.
• Inform visitors of policies, check IDs, and sign in/out visitors.
• Complete incident reports and document unusual building activity.
• Distribute resident mail daily and support other desk clerks as needed.
• Follow Exposure Control Protocol for blood borne pathogens as required.

Skills

Customer service

English fluency

Microsoft Word

Microsoft Excel

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Job description

The John Stewart Company in San Francisco is seeking a diligent front desk/office clerk to greet residents, answer phones, process messages, and support maintenance work orders. You will assist with mail distribution, visitor sign-in, and incident reporting while upholding fair housing guidelines.

Ideal candidates have strong English communication, basic computer skills (MS Word & Excel), and a patient, service-oriented approach to a diverse resident population.