Residential Front Desk Associate

The John Stewart Company; Sacramento (CA); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Vacation leave

Sick time

FSA

Life AD&D LT Disability

EAP

Commuter benefit

Discounts AT&T/ClassPass

Wellness Reimbursement

401(k) Matching

Job summary

The John Stewart Company is seeking a Desk Clerk in Sacramento, CA to monitor visitor traffic, interact with tenants and staff, and handle shift reports and work orders. You will enforce policies consistent with fair housing regulations and keep the reception area tidy.

Responsibilities include answering calls, processing messages, logging incidents, distributing mail, and supporting management during absences. TB testing may be required and adherence to safety protocols is essential.

Qualifications

• Experience working with people from diverse backgrounds and those with special needs is a plus.
• Must have a valid Driver License.
• Knowledge of federal, state and local laws and Fair Housing guidelines.
• Ability to read, understand and communicate fluently in English.
• Good sense of awareness, urgency and follow procedures to solve problems.

Responsibilities

• Answer telephones, direct calls, take messages and make emergency calls when situations arise.
• Assist with office responsibilities such as completing work orders, comment cards, visitor violation forms and other duties assigned by management.
• Inform visitors of visitor policy, check visitor ID and sign visitors in and out of the building.
• Complete incident reports to record unusual building activity.
• Distribute resident mail on daily basis.
• Fill in as requested when other desk clerks are absent.
• Testing of annual tuberculosis may be required as well as following Exposure Control Protocol for blood borne pathogens.

Skills

Driver License

Fair Housing knowledge

English fluency

People skills

Problem solving

Job description

The John Stewart Company is seeking a Desk Clerk in Sacramento, CA to monitor visitor traffic, interact with tenants and staff, and handle shift reports and work orders. You will enforce policies consistent with fair housing regulations and keep the reception area tidy.

Responsibilities include answering calls, processing messages, logging incidents, distributing mail, and supporting management during absences. TB testing may be required and adherence to safety protocols is essential.