Building Automation Technician: Service & Upgrades

Siemens; Homewood (AL); On-site; USD 49,000 - 84,000; Full time

Job summary

Siemens in Pelham, AL is seeking a Service Specialist to perform service on building automation systems, support after-hours on-call rotations, and coordinate with Service Sales, managers, and RAM Digital Service Center. This role emphasizes safety, documentation, and customer training.

Responsibilities include executing digitalization and standard service operations, maintaining tools, and driving repairs on multiple automation system types while adhering to policies and schedules.

Qualifications

• 1+ years of experience servicing electronic control or HVAC equipment.
• Electro-mechanical experience and PC/software skills.
• Ability and willingness to work in a variety of circumstances, including climbing ladders, scaffolds, ducts, and high lift equipment.
• Must be able and willing to use hand tools, laptop, email, smartphone, and tablet as well as carrying and moving equipment and tools weighing up to 75 pounds unassisted.
• Experience with Microsoft Office (Word, Excel, and Outlook).
• Ability and willingness to work overtime when needed.
• Must be 18 years of age and possess a valid driver's license with limited violations; must meet eligibility requirements to participate in Siemens' fleet vehicle program (fleet vehicle provided)
• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship.

Responsibilities

• Execute digitalization and standard service operations strategies.
• Work with multiple internal service team members including Service Sales, Client Service Managers, Service Coordinators, and RAM Digital Service Center personnel.
• Follow safety requirements as outlined by Siemens and customers and successfully completes assigned training as outlined in the training path.
• Follow mandatory policies, procedures, and standards, may coordinate with contractors on job sites, maintains tools and test equipment.
• Support after hours during on-call rotation, responds to service calls (emergency and on-site) as assigned. Performs repairs as directed on all automation system types.
• Be responsible for completing service ticket documentation per the policy, follow and maintain preventive maintenance schedules.
• Maintain complete and accurate documentation of services performed and generates reports within Siemens tools.
• Provide instructions to customer personnel regarding proper system operations and assists with training.
• Identify and reports system discrepancies, suggests system upgrade opportunities, and may assist in pricing of repairs and upgrades to existing agreement and performs system checkout and startup on projects.
• Work overtime when needed (Compressed schedule performance can be a factor and will require extended hours to meet commitments).
• Work rotational on-call and/or minimal overnight travel
• Participate in job site final walk and/or final completion for systems-to-service turnover on assigned jobs performs other duties as assigned

Skills

Electro-mechanical experience

Safety and physical work

Overtime flexibility

Able to operate tools and PC

Education

High school diploma

Specialized training/certification

PLC/BMS knowledge

Tools

Microsoft Office

Job description

Siemens in Pelham, AL is seeking a Service Specialist to perform service on building automation systems, support after-hours on-call rotations, and coordinate with Service Sales, managers, and RAM Digital Service Center. This role emphasizes safety, documentation, and customer training.

Responsibilities include executing digitalization and standard service operations, maintaining tools, and driving repairs on multiple automation system types while adhering to policies and schedules.