Building Ambassador

Royale Company; New York (NY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Commuter benefits

Holiday tips

Growth opportunities into supervisory/

Uniform provided

Job summary

Royale Company is seeking a building ambassador to greet residents, guests and visitors at luxury residential buildings in New York. You will be the face of the building, delivering warm, professional service during front desk shifts.

Two full-time schedules are available, with evening and overnight hours; prior experience in hospitality, retail, or customer-facing roles is welcomed. Benefits include health insurance, commuter benefits, uniform provided, and possibilities for advancement to

Qualifications

• Customer service experience in retail, hospitality, or front desk roles.
• Reliability and punctuality.
• Professional appearance and grooming standards.

Responsibilities

• Welcome residents and guests and manage visitor access.
• Receive, log, and distribute packages and deliveries.
• Coordinate vendor and contractor access.
• Keep the lobby and front desk organized and presentable.
• Monitor the entrance and report issues to management.
• Maintain records in the building software (training provided).

Skills

Customer service

Reliability

Punctuality

Professional appearance

Job description

As a building ambassador you create the first impression of the building. Residents, guests and visitors are greeted by you, so warmth and a professional manner matter most. If you have worked in hospitality, retail or any customer-facing role, you already have the skills we look for. Two full-time schedules are open:
- Friday, Saturday and Sunday, 3pm to 11pm, plus Monday and Tuesday, 11pm to 7am
- Wednesday to Sunday, 11pm to 7am

Royale Company staffs the front desks of luxury residential high-rises — some of the best-known buildings in the city. We move fast: you'll hear from us within one business day, and most candidates complete the hiring process within a week.

Job

You are the face of the building. On a typical shift you will:

• Welcome residents and guests and manage visitor access
• Receive, log, and distribute packages and deliveries
• Coordinate vendor and contractor access
• Keep the lobby and front desk organized and presentable
• Monitor the entrance and report issues to management
• Maintain records in the building software (training provided)

Specific Schedule

This is a full-time position. Please check the schedule above before you apply.

What We Expect

• Customer service experience in retail, hospitality, front desk, or similar roles
• Reliability and punctuality
• Professional appearance and grooming standards required by building client.
• Weekend and holiday availability, depending on shift
• Background check required (at our cost)

What You Get

• Hourly pay as shown above — based on experience and shift
• Health insurance
• Commuter benefits
• Holiday tips
• Growth opportunities into superintendent, building manager, and operations roles
• Uniform provided

Royale Company is an equal opportunity employer. Many new hires start within about a week of applying.

Royale Company staffs concierge, front desk, lobby and maintenance teams in residential and commercial buildings.
If you have hospitality, retail or security experience, you already have the skills. Get a steady schedule, upfront pay, benefits, paid training and a clear path to grow into higher-level roles.