Builder Relations & Project Liaison

Peco Energy Co.; Warminster Heights (PA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) match

Medical, dental and vision insurance

Life and disability insurance

Generous paid time off

Tuition reimbursement

Job summary

PECO Energy Co. in Warminster Heights, PA is seeking a detail-oriented coordinator to process service requests for residential and commercial construction, upgrades, and demolitions.

You will initiate, track, and schedule installations, and serve as the single point of contact for builders and customers. The role requires strong communication, a valid driver's license, and proficiency with CC&B or similar CRM systems, plus solid MS Word, Excel, and Access skills.

Qualifications

• Associate’s degree or high school with relevant customer contact experience.
• Valid driver’s license and excellent attendance record.
• Strong telephone and written communication skills.
• Literacy in CC&B or related customer management system.
• Proficient PC skills including Word, Excel and Access.

Responsibilities

• Process all service requests for new residential/commercial construction, upgrades, demolitions.
• Initiate and track requests in CIMS and Passport.
• Process and schedule service installations for electric, via builder requests.
• Prepare and track service and street light contracts.
• Provide support for Design and Construction Consultants.
• Single point of contact for builders and customers for projects.
• Maintain files for each project; distribute Work Order Packages.

Skills

Customer service

Communication skills

CC&B knowledge

MS Office

Data entry

Education

Associate's degree in engineering or business

High School diploma with 3 years experience in customer contact

Tools

Passport system

WORD

EXCEL

ACCESS

Job description

PECO Energy Co. in Warminster Heights, PA is seeking a detail-oriented coordinator to process service requests for residential and commercial construction, upgrades, and demolitions.

You will initiate, track, and schedule installations, and serve as the single point of contact for builders and customers. The role requires strong communication, a valid driver's license, and proficiency with CC&B or similar CRM systems, plus solid MS Word, Excel, and Access skills.