Builder Multifamily Specialist

Engineered Floors LLC; Houston (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Engineered Floors LLC in Houston is seeking a Builder Multifamily Specialist to service EF dealers and drive residential flooring products to national and regional builders and multi-family management companies. You will manage the sales process, service customers, and generate new business through the existing dealer base.

You will travel to customer facilities, deliver product knowledge training, and build strong relationships with national accounts while supporting sales objectives and

Qualifications

• Experience dealing with national and regional builders and multifamily management companies.
• Proven ability to manage dealer relationships and drive sales growth.
• Willingness to travel frequently and work in a field-based role.

Responsibilities

• Perform sales calls and presentations to prospective and current clients, including quoting prices and closing transactions.
• Provide superior customer service before, during, and after sales to resolve issues per policy.
• Build strong customer relationships and manage high-volume accounts.
• Collaborate with district and specification teams to expand national accounts.
• Communicate customer requirements and request support from other departments as needed.
• Monitor territory performance and take strategic actions to improve results.
• Travel regularly with regional sales personnel and set up displays in showrooms.
• Conduct product knowledge training sessions for dealers and end users.

Skills

Account management

Sales calls

Relationship building

Travel extensively

Negotiation

Education

Bachelor's degree preferred

Job description

Job Summary:

The Builder Multifamily Specialist is responsible for servicing established EF dealers and driving specified residential flooring products to national and regional builders and multi-family management companies. Specialists successfully manage the sales process, service customers, and generate new business through the existing dealer base.

Summary

Job Summary:

The Builder Multifamily Specialist is responsible for servicing established EF dealers and driving specified residential flooring products to national and regional builders and multi-family management companies. Specialists successfully manage the sales process, service customers, and generate new business through the existing dealer base.

Responsibilities

Essential Duties & Responsibilities:

• Perform sales calls, which include traveling to customer’s facilities to share information and support, making sales presentations to prospective and current clients, calculating and quoting prices, taking orders, and closing transactions.


• Provide superior customer service before, during, and after-sales transactions to ensure the resolution of issues within company policies.


• Build strong customer relationships and provide account management of high-volume transactional business for large and strategic accounts while ensuring customer satisfaction.


• Assist in establishing sales objectives for the territory in conjunction with the District Manager and ensure sales activities comply with established policies, procedures, and practices.


• Communicate customer requirements and request support from other departments as necessary.


• Monitor territory performance against established objectives and guidelines, taking strategic action to improve performance.


• Collaborate with the specification team on new and existing business opportunities. Ensure national account specifications are successfully implemented in assigned geographic areas.


• Provide reports and other sales information as requested or required.


• Regular travel with regional sales personnel.


• Set up displays in showrooms and design centers.


• Conduct product knowledge training sessions for dealers and end users.

Experience/Education Requirements

• Proven experience dealing directly with national and regional builders, and multifamily management companies


• Established relationships and contacts with the top customers in each category


• A strong track record calling on regional builders and working with procurement individuals


• Relationships on a regional and national level with flooring contractors for driving specifications


• Experience in negotiating national and regional contracts with builder multifamily base


• Experience in managing rebates and pricing structure for channels


• College degree preferred but not required


• Must be able to lift up to 50 lbs.


• Must be able to sit, stand, bend, squat multiple times per day


• Must be able to travel extensively on a weekly basis via air, auto, and rail


• Must reside within the specified territory