Builder Multifamily Specialist

engineeredfloors; Houston (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

engineeredfloors is seeking a Builder Multifamily Specialist to service EF dealers and drive specified residential flooring products to national and regional builders and multi-family management companies. You will manage the full sales cycle, provide product knowledge, travel with regional teams, and help establish contracts with major accounts while maintaining strong customer relationships.

This role requires frequent travel, the ability to lift up to 50 lbs, and a proven track record selling

Qualifications

• Experience dealing with national/regional builders and multifamily management.
• Strong relationships with top customers in each category.
• Ability to travel extensively weekly by air, auto, and rail.
• Must be able to lift up to 50 lbs.

Responsibilities

• Perform sales calls, travel to customer facilities, share information, present, quote prices, take orders, and close transactions.
• Provide superior customer service before, during, and after sales transactions to resolve issues.
• Build relationships and manage high-volume accounts for large contracts, ensuring customer satisfaction.
• Establish sales objectives for the territory with the District Manager and ensure policy compliance.
• Communicate customer requirements and coordinate with other departments as necessary.
• Monitor territory performance and take strategic action to improve results.
• Collaborate with the specification team to implement national account specifications.
• Provide reports and other sales information as requested.
• Travel with regional sales personnel.
• Set up displays in showrooms and design centers.
• Conduct product knowledge training sessions for dealers and end users.

Skills

National accounts

Multifamily sales

Relationship management

Education

College degree preferred

Job description

Job Summary:

The Builder Multifamily Specialist is responsible for servicing established EF dealers and driving specified residential flooring products to national and regional builders and multi-family management companies. Specialists successfully manage the sales process, service customers, and generate new business through the existing dealer base.

Essential Duties & Responsibilities:

• Perform sales calls, which include traveling to customer’s facilities to share information and support, making sales presentations to prospective and current clients, calculating and quoting prices, taking orders, and closing transactions.
• Provide superior customer service before, during, and after-sales transactions to ensure the resolution of issues within company policies.
• Build strong customer relationships and provide account management of high-volume transactional business for large and strategic accounts while ensuring customer satisfaction.
• Assist in establishing sales objectives for the territory in conjunction with the District Manager and ensure sales activities comply with established policies, procedures, and practices.
• Communicate customer requirements and request support from other departments as necessary.
• Monitor territory performance against established objectives and guidelines, taking strategic action to improve performance.
• Collaborate with the specification team on new and existing business opportunities. Ensure national account specifications are successfully implemented in assigned geographic areas.
• Provide reports and other sales information as requested or required.
• Regular travel with regional sales personnel.
• Set up displays in showrooms and design centers.
• Conduct product knowledge training sessions for dealers and end users.

Experience/Education Requirements:

• Proven experience dealing directly with national and regional builders, and multifamily management companies
• Established relationships and contacts with the top customers in each category
• A strong track record calling on regional builders and working with procurement individuals
• Relationships on a regional and national level with flooring contractors for driving specifications
• Experience in negotiating national and regional contracts with builder multifamily base
• Experience in managing rebates and pricing structure for channels
• College degree preferred but not required
• Must be able to lift up to 50 lbs.
• Must be able to sit, stand, bend, squat multiple times per day
• Must be able to travel extensively on a weekly basis via air, auto, and rail
• Must reside within the specified territory