Buffet Service Specialist

IHG Hotels & Resorts; Petersburg (VA); On-site; USD 22,000 - 30,000; Full time

Job summary

IHG Hotels & Resorts is hiring for a buffet attendant to support F&B operations in a hotel setting. You will attend buffet areas, ensure quality and cleanliness, and assist with stocking and replenishment to meet guest demand.

The role requires basic reading, writing and math skills with prior food preparation experience preferred. The position may involve lifting up to 50 pounds and standing for extended periods on a busy food service floor.

Qualifications

• Basic reading, writing and math skills and some prior food preparation experience preferred.
• Carrying or lifting items weighing up to 50 pounds.
• Standing up and moving about the kitchen and cafeteria.

Responsibilities

• Prepare and/or transport all food and beverage items and associated supplies, equipment, and materials to and from the buffet areas.
• Monitor area to ensure adequate supplies of food, beverage, trays, plates, utensils, napkins, condiments, etc. to serve all guests; replenish buffet items and areas as necessary.
• Follow preparation methods, times, and quality and presentation standards. Monitor taste, appearance, texture, serving temperature, portion size, and garnish method as required.
• Welcome guests and respond to requests in a prompt and professional manner. Refer any serious matters to management.
• Purchase and/or requisition for purchase inventory to ensure adequate minimum and maximum stocks of all food, beverage, material, and equipment.
• Monitor and control food and beverage costs and ensure procedures are followed to ensure the security and proper storage of food and beverage products, inventory, and equipment and to minimize waste.
• Maintain a clean, neat, and well-organized work and buffet area, which may include but is not limited to hoods, filters, steam tables, bus tables, carts, ovens and grills, sinks, refrigerator/freezers, service areas, walls, floors, sneeze guards, and counters. Empty trash receptacles and clear tables as required.
• Check the working condition of equipment and machinery in accordance with specifications. Report to supervisor all unsafe or malfunctioning equipment, safety hazards, or any other maintenance and repair needs.
• May operate dishwashing machine in accordance with manufacturer specifications and instructions and place clean dishes and utensils in assigned storage location.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Perform other duties as assigned.

Skills

Communication skills

Basic math

Stamina for standing long hours

Job description

IHG Hotels & Resorts is hiring for a buffet attendant to support F&B operations in a hotel setting. You will attend buffet areas, ensure quality and cleanliness, and assist with stocking and replenishment to meet guest demand.

The role requires basic reading, writing and math skills with prior food preparation experience preferred. The position may involve lifting up to 50 pounds and standing for extended periods on a busy food service floor.