Buffet Operations Supervisor

InterContinental Hotels Group; Fort Sill (OK); On-site; USD 17,000 - 25,000; Full time

Job summary

InterContinental Hotels Group is seeking a Food & Beverage Attendant at the Fort Sill location to support buffet service and guest satisfaction. You will assist with setup, replenishment, and courteous guest interactions in a fast-paced hotel environment.

Responsibilities include maintaining buffet areas, monitoring supplies, handling related purchases, training staff, and coordinating with other departments to uphold quality service standards.

Responsibilities

• Prepare and/or transport all food and beverage items and associated supplies, equipment and materials to and from the buffet areas.
• Monitor area to ensure adequate supplies of food, beverage, trays, plates, utensils, napkins, condiments, etc. to serve all guests; replenish buffet items and areas as necessary.
• Follow preparation methods, times, and quality and presentation standards. Monitor taste, appearance, texture, serving temperature, portion size, and garnish method as required.
• Welcome guests and respond to requests in a prompt and professional manner. Refer any serious matters to management.
• Prepare purchase orders and submit to manager. Purchase orders should be prepared to ensure adequate minimum and maximum stocks of all food, beverage, material, and equipment.
• Monitor and control food and beverage costs and ensure procedures are followed to ensure the security and proper storage of food and beverage products, inventory, and equipment and to minimize waste.
• Maintain a clean, neat, and well-organized work and buffet area, which may include but is not limited to hoods, filters, steam tables, bus tables, carts, ovens and grills, sinks, refrigerator/freezers, service areas, walls, floors, sneeze guards, and counters. Empty trash receptacles and clear tables as required.
• Check the working condition of equipment and machinery in accordance with specifications. Report to supervisor all unsafe or malfunctioning equipment, safety hazards, or any other maintenance and repair needs.
• May operate dishwashing machine in accordance with manufacturer specifications and instructions and place clean dishes and utensils in assigned storage location.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Ensure proper food handling procedures are in place at all times
• Prepare weekly schedules for F/B Attendants and submit to manager for approval.
• Provide timely and appropriate training for all F/B Attendants
• Perform other duties as assigned.

Job description

InterContinental Hotels Group is seeking a Food & Beverage Attendant at the Fort Sill location to support buffet service and guest satisfaction. You will assist with setup, replenishment, and courteous guest interactions in a fast-paced hotel environment.

Responsibilities include maintaining buffet areas, monitoring supplies, handling related purchases, training staff, and coordinating with other departments to uphold quality service standards.