F&B Supervisor: Lead Team, Guest Experience & Ops

InterContinental Hotels Group; Fort Benning (GA); On-site; USD 22,000 - 32,000; Full time

Job summary

InterContinental Hotels Group is seeking team members for hospitality operations at Fort Benning, GA. This role supports daily food and beverage service, ensuring guests receive high-quality experiences and comply with safety standards.

You will oversee staffing, train colleagues, and monitor inventory and budgets while maintaining guest satisfaction across events and banquets. Night/weekend availability may be required.

Qualifications

• Reading and writing abilities are used often when preparing buffet items from instructions.
• Mathematical skills, including basic math, measurements, quantities, and variances are used frequently.
• Communication skills are utilized a significant amount of time when interacting with guests and supervisors.

Responsibilities

• Plan and assign work to ensure staffing numbers.
• Develop your team through coaching and feedback, and set development goals for colleagues.
• Train colleagues to ensure delivery with compliance and to standards.
• Recommend or initiate HR related actions where needed.
• Make sure food and beverage equipment is in operational condition and regularly cleaned.
• Ensure banquet/convention spaces are clean and properly stocked for anticipated business volume; notify engineering of maintenance needs.
• Achieve quality and guest satisfaction goals; assist guests with requests and handle complaints to maintain high satisfaction.
• Help manage food and beverage inventory; determine min/max stocks for all items.
• Assist in preparing the hotel’s annual budget and monitor expenses with focus on F&B and labor costs.

Skills

Communication

Reading & Writing

Math Skills

Job description

InterContinental Hotels Group is seeking team members for hospitality operations at Fort Benning, GA. This role supports daily food and beverage service, ensuring guests receive high-quality experiences and comply with safety standards.

You will oversee staffing, train colleagues, and monitor inventory and budgets while maintaining guest satisfaction across events and banquets. Night/weekend availability may be required.