Robert's Buffet Supervisor

Grand Falls Casino and Golf Resort; Larchwood Township (IA); On-site; USD 42,000 - 54,000; Full time

Job summary

Grand Falls Casino and Golf Resort is seeking a Buffet Supervisor to oversee day-to-day Front of House operations for the buffet, ensuring service quality, consistency, and team development. The role enforces Iowa health department rules and internal controls while driving cost and scheduling efficiency.

The position requires general food and beverage service knowledge and the ability to obtain necessary licenses.

Qualifications

• Must have general food and beverage service knowledge.
• Must be able to obtain licenses as required by local, state and federal governments.
• Must enforce compliance with Iowa Department of Health, internal controls and government rules.

Responsibilities

• Assist with all buffet (FOH) operational quality aspects.
• Implement and apply buffet service standards.
• Assist in developing and implementing cost-related parameters for the buffet.
• Help maintain expenses to meet budgeted or forecasted goals.
• Schedule all Front of House buffet staff and manage payroll costs.
• Organize buffet shifts for fast and efficient service.
• Enforce compliance with health department rules and internal controls.
• Hire and develop all levels of the buffet service team.
• Conduct periodic team member evaluations and development plans.
• Oversee inventories including rotation, par levels, and periodic counts.

Skills

FOH service knowledge

Team development

Scheduling

Cost control

Food safety

Job description

The Buffet Supervisor is primarily responsible for the day to day operations of the Front of house (dining room) for the buffet ensuring product and service quality, consistency and team member development on all levels. Additionally this position is responsible for meeting all company and State Health Department rules and regulations

• Must have general food and beverage service knowledge.
• Responsible for assisting with all buffet (FOH) operational quality aspects.
• Responsible for implementing and applying buffet service standards.
• Responsible for assisting in the development and implementation of cost related parameters for the buffet.
• Responsible for assisting with maintaining expenses to meet budgeted or forecasted goals.
• Responsible for scheduling all Front of House buffet staff members and meeting designated payroll costs.
• Responsible for all buffet shift organization for fast and efficient functionality and service.
• Responsible for enforcing a program that meets all Iowa Department of Health, Internal controls and government rules and regulations.
• Must be able to obtain all necessary licenses as required by local, state and federal governments.
• Responsible for tracking systematically, all critical areas of food and beverage service.
• Responsible for the hiring and development of all levels of the buffet service team
• Responsible for periodic team member evaluations and further development strategies
• Responsible for all relevant inventories including rotation, par levels, periodic physical inventories and discontinued inventory items.
• Performs other duties as assigned