Buffet Assistant Manager

ViziRecruiter,LLC.; Council Bluffs, Northern (IA, KY); Hybrid; USD 52,000 - 68,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

PENN Entertainment is seeking a capable Food & Beverage Supervisor to oversee a designated outlet and shift, ensuring smooth daily operations and guest satisfaction.

The role emphasizes staffing, budgeting input, and upholding service standards across the team to deliver excellence in hospitality and food quality.

Qualifications

• Associate degree or equivalent combination of education and experience.
• Minimum two years of supervisory experience.
• Excellent written and verbal communication skills.

Responsibilities

• Supervise the Food & Beverage Outlet and manage a designated shift.
• Create effective schedules while controlling labor costs.
• Assist in budget process and report budget concerns.
• Ensure superior customer service and adherence to standards.
• Maintain procedures for food service and inspect menu items for guest satisfaction.

Skills

Communication skills

MS Office

Education

Associate degree in related field

Tools

Microsoft Office

Job description

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits - such as day-one medical coverage, 401(k) matching, and annual performance bonus may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Responsible for supervising the Food & Beverage Outlet designated to this role and the overall daily management of a designated shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives
• Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction
• Responsible for assisting in the budget process for the department and providing recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals
• Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction

Requirements

• Associate degree (A.A) in related field; two (2) years of Food & Beverage experience; or equivalent combination of education and experience
• Minimum two (2) years of previous supervisory experience required
• Must have excellent written and verbal communication skills
• Ability to maintain a high level of confidentiality and professionalism
• Must be proficient in Microsoft Office applications (Excel, Word, Outlook, etc.)
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues
• Ability to work all shifts, including nights, weekends, and holidays, as business needs dictate