Buffet Ambassador Host - Beau Rivage

MGM Resorts International; United States; On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Wellness program

Discounts on hotel, F&B, retail

Free meals in employee dining room

Health & Income Protection benefits

Professional development & networking

Job summary

Biloxi, Mississippi is where MGM Resorts International invites you to join the Buffet Ambassador team. You will create a welcoming dining experience for guests by assisting with seating, handling POS transactions, and To-Go orders while upholding Food & Beverage standards.

This entry-level role starts at $15.00 per hour and requires a high school diploma or GED and being 18 or older. You will contribute to a clean, organized work area, support service quality, and help guests navigate

Qualifications

• High School Diploma or GED is required.
• Must be 18 years old or older.

Responsibilities

• Greet guests with courteous, professional service and answer inquiries about menu items, promotions, or casino offerings while following all steps of service.
• Process POS transactions, self-service kiosks, and To-Go orders accurately (cash, credit, vouchers, promotions, etc.) and ensure compliance with standards.
• Assess party size and seating needs, assist guests to seating/table, and ensure proper service ware is provided.
• Maintain cleanliness, sanitation, and organization of assigned work areas.

Education

High School Diploma or GED

Job description

Biloxi, Mississippi

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

The Buffet Ambassador creates a welcoming and efficient dining experience for buffet guests by serving as the primary point of contact throughout their visit. This role focuses on delivering friendly and accurate service while assisting guests with seating, payment, self-service kiosks, and To-Go orders. The Buffet Ambassador ensures smooth operations by supporting Food & Beverage standards and maintaining a clean, organized environment. If you’re passionate about providing outstanding service and making a positive impact, we invite you to apply and be part of our dedicated team!

THE STARTING RATE:

$15.00 per hour

THE DAY-TO-DAY:

• Provide courteous and professional guest service by greeting guests, addressing inquiries about menu items, promotions, or casino offerings, and resolving or escalating concerns as needed while following all steps of service.
• Accurately process and/or assist guests with Point of Sales (POS) transactions, self-service kiosks, and To-Go orders (cash, credit, vouchers, player comps, promotions, etc.) while maintaining compliance with company and regulatory standards.
• Determine the size of the party and any special needs for seating, work with the party to locate and assist guests to their seating/table. Ensure tables and seats are clean and proper service ware is provided prior to seating guests according to restaurant standards.
• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.

THE IDEAL CANDIDATE:

• Must have High School Diploma or GED
• Must be 18 years old or older.

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.