Buffalo-Based Logistics Coordinator — Intermodal/Brokerage

US Multimodal Group; Buffalo (NY); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Health insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability

401(k) with company match

Job summary

U.S. Multimodal Group in Buffalo, NY is seeking a Logistics Coordinator to manage customer accounts and coordinate intermodal, drayage, and trucking workflows. This on-site role requires tracking shipments, quoting customers, and building lasting relationships with carriers and shippers.

The position emphasizes accurate data entry in TMS/CRM, proactive communication, and reliable problem solving within a dynamic logistics team. On-site in Buffalo with no relocation assistance provided.

Qualifications

• Experience in freight brokerage or dray brokerage preferred.
• Excellent communication and customer service skills required.
• Ability to thrive in a fast-paced, growth-focused environment.

Responsibilities

• Manage assigned customer accounts and build relationships.
• Prepare quotes and follow up to convert opportunities into shipments.
• Coordinate and track shipments from origin to delivery with accuracy.
• Provide timely shipment updates and communicate delays or milestones.

Skills

Customer service

Communication

Technical skills

Attention to detail

Tools

TMS

CRM

Job description

U.S. Multimodal Group in Buffalo, NY is seeking a Logistics Coordinator to manage customer accounts and coordinate intermodal, drayage, and trucking workflows. This on-site role requires tracking shipments, quoting customers, and building lasting relationships with carriers and shippers.

The position emphasizes accurate data entry in TMS/CRM, proactive communication, and reliable problem solving within a dynamic logistics team. On-site in Buffalo with no relocation assistance provided.