Budtender Lead, Growth & Training Academy

Urban Wellness; Albuquerque (NM); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Health/dental/vision insurance

Supplemental insurance options

Paid time off

Sick leave

Employee discount 30%

Ongoing training

Career advancement opportunities

Supportive workplace culture

Job summary

Urban Wellness is seeking knowledgeable, customer-focused Budtenders to join our growing retail team in New Mexico. Budtenders create a welcoming, educational, and compliant customer experience while supporting daily dispensary operations.

Urban Wellness offers opportunities for career growth through coaching and training, with competitive pay, health/dental/vision insurance, PTO, sick leave, a 30% employee discount, and ongoing development.

Qualifications

• Must be at least 21 years of age.
• High school diploma or equivalent required.
• Previous retail, customer service, hospitality, or cash handling experience preferred.
• Cannabis industry experience is preferred, but we are willing to train strong candidates.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Detail-oriented with strong organizational skills.
• Passion for customer service, education, and professional growth.

Responsibilities

• Greet and assist customers in a friendly, professional, and welcoming manner
• Educate customers on cannabis products, effects, dosage, and responsible use
• Help customers select products that best fit their needs and preferences
• Deliver a high-level customer experience focused on service, education, and retention
• Assist with front desk check-in procedures and customer verification
• Resolve customer concerns professionally and efficiently
• Stay informed on cannabis products, strains, concentrates, edibles, tinctures, topicals, and accessories
• Maintain knowledge of New Mexico cannabis regulations and compliance standards
• Participate in ongoing product education and company training programs
• Support a culture of responsible cannabis education and customer care

Skills

Customer service

Communication

Sales experience

Cash handling

Teamwork

Cannabis product knowledge

Education

High school diploma or equivalent

Job description

Urban Wellness is seeking knowledgeable, customer-focused Budtenders to join our growing retail team in New Mexico. Budtenders create a welcoming, educational, and compliant customer experience while supporting daily dispensary operations.

Urban Wellness offers opportunities for career growth through coaching and training, with competitive pay, health/dental/vision insurance, PTO, sick leave, a 30% employee discount, and ongoing development.