Store Manager — Cannabis Retail Leader, Team Growth

Urban Wellness; Santa Fe (NM); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

PTO & Sick Leave

Employee discount

Leadership development

Advancement opportunities

Supportive culture

Job summary

Urban Wellness in Santa Fe is seeking an experienced Store Manager to lead our Cerrillos dispensary operations. You will drive store performance, coach teams, ensure NM compliance, and create an exceptional customer experience while supporting company growth in New Mexico’s cannabis market.

We offer leadership development, competitive benefits, and opportunities for advancement within a supportive, professional culture.

Qualifications

• 3–5 years of retail management experience required.
• Cannabis industry leadership experience strongly preferred.
• Strong leadership, communication, and team management skills.
• Knowledge of cannabis products, retail operations, and customer service standards.
• Understanding of New Mexico cannabis regulations and compliance expectations.

Responsibilities

• Recruit, train, coach, and develop Budtenders, Leads, and Assistant Managers.
• Foster a positive, accountable, and team-oriented workplace culture.
• Support employee development, performance management, and operational consistency.
• Lead by example through professionalism, communication, and customer service excellence.
• Conduct team meetings, coaching sessions, and leadership development conversations.
• Ensure a welcoming, educational, and customer-focused dispensary environment.
• Support sales performance, customer retention, and loyalty initiatives.
• Resolve customer concerns professionally and effectively.
• Monitor store performance and identify opportunities to improve customer experience and operational results.
• Help drive store sales goals and team accountability.

Skills

Leadership

Communication

Team management

Customer service

Retail operations

Scheduling

Inventory management

Education

High school diploma

Tools

POS systems

Reporting tools

Job description

Urban Wellness in Santa Fe is seeking an experienced Store Manager to lead our Cerrillos dispensary operations. You will drive store performance, coach teams, ensure NM compliance, and create an exceptional customer experience while supporting company growth in New Mexico’s cannabis market.

We offer leadership development, competitive benefits, and opportunities for advancement within a supportive, professional culture.