Copy of Budtender (Coors)

Urban Wellness; Albuquerque (NM); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Competitive wages based on experience

Tip earnings eligible

Health, dental, and vision insurance

PTO & Sick Leave

Employee discount 30%

Ongoing training and development

Opportunities for advancement

Supportive workplace culture

Job summary

Urban Wellness in Las Cruces, NM is seeking a full-time Retail Budtender to help customers select cannabis products, provide detailed product information, and ensure compliance with state regulations in a clean, organized dispensary. The role emphasizes customer service, strong interpersonal skills, and a passion for cannabis, with opportunities for training and career growth.

Competitive wages based on experience, access to tip earnings, health insurance, PTO, employee discounts, and ongoing

Qualifications

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Educate customers on cannabis products, effects, and usage.
• Assist with product selection to meet customer needs and preferences.
• Process sales transactions accurately using the POS system and ensure compliance.

Skills

Customer service

Cash handling

POS system

Communication skills

Interpersonal skills

Education

High school diploma or equivalent

Tools

POS system

Job description

Position Summary: Urban Wellness is seeking a full-time, knowledgeable, and customer-oriented Retail Budtender to join the team at our Las Cruces, NM location. Budtenders are responsible for assisting customers in selecting cannabis products, providing detailed product information, ensuring compliance with state regulations, and maintaining a clean and organized dispensary environment. The ideal candidate must have a passion for cannabis, strong interpersonal skills, and a commitment to customer service excellence.

At Urban Wellness, Budtenders are empowered to lead professionally while receiving ongoing support, development, and opportunities for continued career growth within the organization.

• Competitive industry wages based on experience
• Access to tip earnings and annual merit raises based on performance
• Health, dental, and vision insurance (employer contributions)
• Supplemental insurance options, including accident and disability coverage
• Paid time off (PTO) & Sick Leave (HWA Compliant)
• 30% employee discount on products and merchandise
• Ongoing training and professional development
• Opportunities for advancement and growth
• Supportive workplace culture with professional human resources and operational infrastructure

Key Responsibilities:

• Customer service & product sales
• Greet and assist customers in a friendly and professional manner.
• Educate customers on the different types of cannabis products, their effects, and proper usage.
• Check in Customers at the front desk
• Help customers select products that meet their needs and preferences.
• Address customer questions, concerns, and complaints in a timely and effective manner.

Product Knowledge:

• Stay informed about the latest cannabis products, industry trends, and state regulations.
• Provide accurate information about product potency, ingredients, and dosage.
• Continuously update knowledge on the various strains, edibles, tinctures, topicals, and other cannabis products available in the dispensary.

Sales and Transactions:

• Process sales transactions accurately and efficiently using the dispensary's point-of-sale (POS) system.
• Ensure all transactions comply with state regulations, including verifying customer identification and eligibility.
• Handle cash and electronic payments responsibly.

Compliance and Safety:

• Adhere to all state and local cannabis laws and regulations.
• Ensure the dispensary operates in compliance with New Mexico's medical and recreational cannabis regulations.
• Maintain a clean, safe, and organized dispensary environment.
• Assist with inventory management, including restocking shelves and conducting regular inventory audits.
• Work collaboratively with other team members to create a positive work environment.
• Participate in staff meetings and training sessions.
• Assist with promotional events and marketing activities as needed.

Qualifications:

• Must be at least 21 years of age.
• High school diploma or equivalent required.
• Previous experience in retail, customer service, cash handling, and point-of-sale (POS).
• Ability to handle cash transactions accurately and responsibly.
• Previous retail experience in the cannabis industry is preferred but will train skilled candidates.
• Strong knowledge of cannabis products and their effects.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational skills.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

Requirements:

• Ability to stand for extended periods.
• Ability to lift and carry up to 25 pounds.
• Ability to perform repetitive tasks, such as scanning and packaging products.

Working Conditions:

• Must be willing to work evenings, weekends, and holidays as needed.
• Must comply with all company policies and procedures.

Urban Wellness is committed to promoting from within whenever possible. Employees have opportunities to grow into:

• Store Management
• Additional leadership opportunities as the company continues to grow

Employees receive ongoing training in:

• Cannabis product knowledge
• Compliance and SOPs
• Sales and communication skills

About Us: Urban Wellness is a 10-year-old premier cannabis company in New Mexico. We are dedicated to providing high-quality products and exceptional customer service. We are passionate about the benefits of cannabis and committed to educating our customers while ensuring a welcoming and informative shopping experience.

Equal Opportunity Employer: Urban Wellness is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.