Budtender: Customer Experience & Cannabis Knowledge

Push Operations; Natick (MA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401K

Medical, Dental, and Vision benefits

Employee discount

Job summary

Redi Cannabis in the Greater Boston area is seeking a Budtender to interact with customers, provide knowledge about cannabis products, and offer resources on variety, usage, and benefits. Nights and weekends are required.

You will report to RSA Leads and Dispensary Manager, ensuring regulatory compliance, precise POS entries, and a clean, well-stocked store. The role emphasizes excellent customer service and teamwork across shifts.

Qualifications

• Experience in retail or customer service preferred.
• Able to operate POS software and handle cash.
• Must complete RSA role training including dispensing test.

Responsibilities

• Interact with customers, provide product knowledge on marijuana varieties and methods of use.
• Address and resolve customer questions professionally; provide resources to aid product use.
• Enter information into the POS system accurately and maintain privacy of customers.
• Work with the RSA team to ensure smooth opening/closing procedures and store cleanliness.
• Escalate issues to management to sustain long-term customer relationships.

Skills

Customer service

Cash handling

POS software

Tools

POS system

Job description

Redi Cannabis in the Greater Boston area is seeking a Budtender to interact with customers, provide knowledge about cannabis products, and offer resources on variety, usage, and benefits. Nights and weekends are required.

You will report to RSA Leads and Dispensary Manager, ensuring regulatory compliance, precise POS entries, and a clean, well-stocked store. The role emphasizes excellent customer service and teamwork across shifts.