Budtender: Cannabis Retail & Customer Experience Pro

Vireo; Florida; On-site; USD 17,000 - 24,000; Full time

Job summary

Vireo Health seeks a Budtender in Florida to promote a positive, customer service–oriented environment, comply with policies, and use product knowledge to enhance the in-store experience while keeping the store compliant, merchandised, and stocked.

You will greet customers, assist in-store and over the phone, process online orders, engage customers with suggestive selling, operate the POS, maintain compliance, and support inventory and merchandising.

Qualifications

• Sales and customer service experience preferred but not required.
• Reliable, punctual, and trustworthy with a strong work ethic.
• Ability to work in a fast-paced retail environment.
• Availability for 8‑hour day and night shifts, plus weekends/holidays as needed.
• Must pass Level 2 Background Screening and obtain fingerprints within 72 hours of offer.

Responsibilities

• Greet and check in customers in a friendly manner, delivering high levels of customer satisfaction.
• Assist customers in-store and over the phone; process online orders accurately.
• Encourage sales through suggestive selling and product knowledge.
• Use POS system with proper cash handling, audits, and change procedures.
• Maintain compliance with legal requirements and training binders.
• Uphold company policies and compliance standards.
• Assist with inventory including receiving and stocking merchandise.
• Maintain visual merchandising with visible signage and pricing materials.
• Keep the store clean, neat, and well-stocked; perform housekeeping duties.
• Bring a positive attitude to contribute to a customer-focused environment.

Skills

Sales experience

Customer service

Reliability

Fast-paced environment

Shift flexibility (day and night)

High school diploma

Background check clearance

Lifts 25 lbs

Education

High school diploma or equivalent

Job description

Vireo Health seeks a Budtender in Florida to promote a positive, customer service–oriented environment, comply with policies, and use product knowledge to enhance the in-store experience while keeping the store compliant, merchandised, and stocked.

You will greet customers, assist in-store and over the phone, process online orders, engage customers with suggestive selling, operate the POS, maintain compliance, and support inventory and merchandising.