Budtender

Terpenebeltfarms; Orland Hills (IL); In loco; USD 21.000 - 28.000; Tempo pieno

Descrizione del lavoro

Altius in Illinois is seeking Sales Associates/Altitude Specialists to educate customers on cannabis products, assist with product selection, and complete sales at the POS with compliant processes.

Ideal candidates are passionate about cannabis, comfortable with fast-paced environments, and capable of delivering exceptional customer service while maintaining store standards and SOPs.

Competenze

• Excellent communication and customer service skills.
• Ability to stay calm and effective in busy periods.
• Genuine interest in cannabis products and paraphernalia.
• Comfortable using POS systems and basic computer apps.
• Higher level of empathy and ethical conduct.
• Reliable and responsible team player.

Mansioni

• Engage customers, educate on cannabis products and paraphernalia.
• Process sales accurately at the POS and verify online orders.
• Handle cash, credit, and digital payments responsibly.
• Maintain knowledge of products, trends, and vendor updates.
• Follow SOPs and stay compliant with Illinois cannabis laws.
• Keep store clean and organized for a welcoming environment.

Conoscenze

Customer service

Fast-paced work

Cannabis enthusiasm

POS proficiency

Empathy & integrity

Work ethic

Strumenti

POS systems

Descrizione del lavoro

Position Summary:

Altius, a licensed Illinois adult-use cannabis dispensary, is seeking motivated and qualified candidates to join our team as Sales Associates/Altitude Specialists. The ideal candidate will be passionate about cannabis and committed to delivering exceptional customer service. This role involves educating customers, assisting with product selection, and ensuring accurate and efficient sales transactions. The Sales Associate will maintain a clean and organized work environment and support the dispensary’s operations while upholding compliance with state regulations.

Key Responsibilities:

• Customer Engagement and Education: Connect with customers to understand their needs and educate them on cannabis products and paraphernalia. Provide guidance on product selection to ensure customers achieve their desired outcomes.
• Sales and Transactions: Complete sales transactions accurately at the point-of-sale (POS) system, including verifying online orders before pick-up and finalizing sales. Handle cash, credit card, and digital payments responsibly and follow best practices for cash handling, including cash closeouts and petty cash management.
• Product Knowledge: Maintain in-depth knowledge of product offerings, including cannabis strains, consumption methods, and non-cannabis products like paraphernalia and branded merchandise. Stay informed about industry trends and vendor updates.
• Compliance and SOPs: Follow Standard Operating Procedures (SOPs) to ensure a compliant and safe retail experience. Stay updated on Illinois cannabis laws and regulations and apply them consistently during all transactions.
• Store Maintenance: Ensure the cleanliness and organization of the dispensary and work areas to provide a welcoming environment for customers and team members.
• Team Collaboration: Provide support to the management team and collaborate with coworkers to enhance the overall customer experience and store operations.

Skills and Qualifications:

• Communication and Customer Service: Excellent communication skills and a commitment to providing outstanding customer service with patience and professionalism.
• Ability to Work in Fast-Paced Environments: Ability to stay calm and effective during high-demand periods, including busy days and peak hours.
• Passion for Cannabis: Genuine interest and enthusiasm for the benefits and properties of cannabis.
• Technical Proficiency: Comfortable using POS systems and basic computer applications.
• Compassion and Integrity: A high level of empathy for customers and a strong adherence to ethical practices and company values.
• Work Ethic: Demonstrated dedication to responsibilities and reliability in the workplace.