Budtender

The Collective; Torrington (CT); On-site; USD 21,000 - 28,000; Full time

Job summary

Higher Collective is seeking customer-focused Budtenders for our Torrington, CT locations. You will fulfill orders behind the retail counter, assist customers with cannabis products, and ensure a smooth purchasing experience in a high-traffic environment.

Responsibilities include POS transactions, inventory reconciliation, patient consultations, and strict adherence to state/local regulations. Flexible availability, including nights and weekends, is required to support a fast-paced team.

Qualifications

• High school degree or equivalent required.
• Excellent customer service skills and ability to learn cannabis products.
• Prior budtender experience preferred.
• Proficient with Microsoft Office and POS systems.
• Flexible availability including nights, weekends, and holidays.
• Background check and agent registration approval required.

Responsibilities

• Greet and assist customers at the retail counter with cannabis products.
• Process orders, manage inventory, and handle payments at the POS.
• Conduct purchases and consultations while complying with regulations.
• Maintain clean, compliant dispensary environment and workflows.
• Coordinate with managers to ensure smooth dispensary operations.

Skills

Customer service

Communication

Teamwork

Sales

Education

High school degree or equivalent

Tools

POS systems

Microsoft Office

Job description

Are you passionate about the fast-growing cannabis industry? Do you thrive in a dynamic and customer-centric environment? If so, we have an incredible opportunity for you. Embrace the energy of a fast-paced work environment. Our team is dedicated to providing exceptional customer experiences, ensuring compliance, and creating a welcoming atmosphere for all.

Location: Torrington, CT

Position Summary

All positions are brand ambassadors and customer service representatives for the Higher Collective brand in our retail locations. All are responsible for exemplary Customer Service, always providing customers with a smooth experience in purchasing adult-use cannabis products that we offer. We're seeking individuals with exceptional personalities, work ethic and who work well in high traffic environments.

We are seeking candidates with flexible availabilities who are also able to work nights and weekends. Candidates must be able to stand for extended periods of time.

Position Summary:

Budtenders are responsible for fulfilling orders behind the retail counter and issuing pre- packaged products that have been purchased to customers. Budtenders will be given the task of preparing, dispensing, distributing, and administering cannabis-based products under the direct supervision of the Dispensary General Manager.

Essential Duties And Responsibilities:

• Entering patient and order information into the point-of-sale system; processing payment; finalizing patient orders
• Responsible for inventory and cash reconciliation procedures
• Perform new patient consultations as needed
• Maintain compliances with the Adult Use Marijuana Program rules and regulations
• Maintain compliance with all company policies and procedures
• Perform related duties as assigned by supervisor
• Responsible for interfacing with managers in all departments to ensure smooth running of the dispensary
• Stays informed and knowledgeable about state and local laws, regulations and industry news

Requirements

• High school degree or equivalent
• Excellent Customer Service Skills, with ability to actively learn about cannabis products available
• Prior Budtender experience preferred
• Proficient in Microsoft Office and able to navigate Point of Sale systems
• Must have flexible and open availability, including nights, weekends and holidays
• Must have the ability to successfully pass a background check annually
• Must have the ability for approval of agent registration card from the DCP
• Must be able to move about the dispensary, handle various types of equipment and computer systems, including a point-of-sale system

Personal Attributes

• Communicator: You possess strong communication skills and enjoy working with customers and coworkers. Good listener, and natural salesperson
• Team Oriented: Keeping up with fast-paced work environment, working independently fulfilling orders and maintaining a clean workspace, relaxed ambiance for customers and team members
• Passionate: You must be passionate about collaboration and ensuring our customers are informed about our product offerings, we love seeing hunger and ambition

Work Environment

• Retail Store; front of the house operations
• Retail Sales; Standing up at point of sale, greeting customers, assisting customers

We are an equal opportunity employer.