Bubble Pack & Patient Care Pharmacy Technician

Welltopia-Pharmacy; Thiensville (WI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Paid time off

Wellness resources

Career advancement opportunities

Meaningful relationships with patients

Job summary

Welltopia Pharmacy is seeking a compassionate, organized Pharmacy Technician to support bubble packs and the pharmacy team. You will be essential in coordinating bubble packs, maintaining patient records, communicating with patients and providers, and supporting daily operations.

The ideal candidate is a reliable, people-focused professional with strong computer skills, attention to detail, and a willingness to learn our pharmacy software in a busy independent setting.

Qualifications

• Excellent customer service and communication are required.
• Detail-oriented with strong organizational skills.
• Comfortable using computers and pharmacy software.
• Ability to manage multiple patients and priorities.
• Familiarity with pharmacy terminology preferred.
• Previous bubble pack experience is an asset.
• Pharmacy Technician registration or licensing as required by state regulations.

Responsibilities

• Coordinate and prepare bubble packs under the pharmacist’s supervision.
• Maintain bubble pack schedules and ensure prescriptions and refills are ready on time.
• Communicate with patients, caregivers, prescribers, and healthcare facilities to resolve missing prescriptions, refill needs, and medication changes.
• Receive written, electronic, and faxed prescriptions; review for completeness and enter into the pharmacy system.
• Keep patient profiles, medication lists, allergies, insurance information, and notes accurate and up to date.
• Identify refill gaps, discontinued medications, duplicate prescriptions, or other concerns for pharmacist review.
• Contact patients before each bubble pack cycle to confirm medication changes and delivery or pickup arrangements.
• Process prescription payments and other pharmacy transactions.
• Answer telephone calls and provide friendly assistance, referring clinical questions to the pharmacist.
• Receive inventory, verify shipments, enter products into the system, and store medications properly.
• Maintain accurate pharmacy records and inventory logs.
• Support delivery coordination and other daily pharmacy operations as needed.
• Protect patient privacy and follow all pharmacy policies and applicable regulations.

Skills

Customer service

Communication skills

Attention to detail

Computer literacy

Multitasking

Punctual and dependable

Team collaboration

Pharmacy terminology familiarity

Bubble pack experience

Education

Pharmacy Technician registration/licensing

Tools

Pharmacy software

Job description

Welltopia Pharmacy is seeking a compassionate, organized Pharmacy Technician to support bubble packs and the pharmacy team. You will be essential in coordinating bubble packs, maintaining patient records, communicating with patients and providers, and supporting daily operations.

The ideal candidate is a reliable, people-focused professional with strong computer skills, attention to detail, and a willingness to learn our pharmacy software in a busy independent setting.